Worksite & Group Administration Specialist (Hybrid)

Assurity Group; Lincoln, Northern (NE, KY); Hybrid; USD 52,000 - 64,000; Full time

Job summary

Assurity Group in Lincoln, NE is seeking a qualified Worksite and Group Administrator to deliver high-level service to employer clients and manage worksite and group administration functions.

The role emphasizes billing reconciliation, policy provisions, underwriting support, and client communications, with a hybrid schedule offering three days onsite and two remote days. The ideal candidate has 3–5 years of related experience and strong software skills.

Qualifications

• Three to five years of experience in business or related field.
• Professional oral and written communication skills.
• Decision-making ability.
• Knowledge of worksite and group administration products is a plus.
• Proficiency with word processing and spreadsheets is required.
• Experience with accounting is beneficial.
• Proven relationship-building skills.
• Telephone and customer service skills.
• Negotiation and conflict management abilities.
• Ability to solve problems, analyze situations and decide.
• Ability to organize, prioritize information and meet deadlines.
• Ability to work independently.
• Consistent and reliable attendance is essential.
• Valued traits: values, work intensity, achiever, positivity, resourcefulness, leadership, relationship, and exactness.

Responsibilities

• Provide high level service to worksite and group administration clients.
• Daily production of worksite and group administration to meet service standards.
• Build and maintain employer client relationships and handle inquiries.
• Process policy changes and determine new rates post-change.
• Coordinate with teams for new business setup and welcome calls.
• Generate and approve group contracts and assist claims on contracts.
• Monitor delinquent group reports and handle related administrative tasks.
• Support underwriting rules and compliance requirements.

Skills

Customer service

Relationship management

Billing reconciliation

Policy knowledge

Communication skills

Problem solving

Attention to detail

Independent work

Multitasking

Office software proficiency

Education

Associate degree or equivalent

LOMA ACS/PCS/FLMI progression

Tools

Microsoft Word

Microsoft Excel

Job description

Assurity Group in Lincoln, NE is seeking a qualified Worksite and Group Administrator to deliver high-level service to employer clients and manage worksite and group administration functions.

The role emphasizes billing reconciliation, policy provisions, underwriting support, and client communications, with a hybrid schedule offering three days onsite and two remote days. The ideal candidate has 3–5 years of related experience and strong software skills.