Hybrid Worksite & Group Administrator — Client & Billing

Security Financial; Lincoln (NE); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Assurity in Lincoln, NE seeks a dedicated Worksite and Group Administrator to manage worksite and group administration for employer clients. Hybrid schedule with three days onsite and two remote days.

Responsibilities include billing reconciliation, policy changes, and customer service excellence. Ideal candidates have 3–5 years in business-related fields, strong communication, problem-solving and relationship-building skills.

Qualifications

• Three to five years of experience in business or related field required.
• Professional oral and written communication skills required.
• Decision-making ability required.
• Knowledge of worksite and group administration products, policies and procedures beneficial.
• Word processing and spreadsheet software proficiency required.
• Accounting experience beneficial.
• Proven relationship-building skills.
• Telephone and customer service skills.
• Negotiation and conflict management skills.
• Ability to solve problems, analyze situations and make decisions.
• Ability to organize/prioritize a wide variety of information and meet deadlines.
• Ability to work independently.
• Consistent and reliable attendance is an essential function of this position.
• Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship, and exactness.

Responsibilities

• 30% Responsible for providing high level of service to worksite and group administration clients, which includes: understanding policies, bill reconciliation, and ensuring compliance with regulations.
• 30% Responsible for daily production of worksite and group administration to meet customer service standards and measurements, including inquiries about premiums, billing, and policy maintenance.
• 20% Responsible for relationship-building activities with employer clients, including knowledge of products, procedures, and billing.
• 20% Performs other functions, including process improvement and team activities.

Job description

Assurity in Lincoln, NE seeks a dedicated Worksite and Group Administrator to manage worksite and group administration for employer clients. Hybrid schedule with three days onsite and two remote days.

Responsibilities include billing reconciliation, policy changes, and customer service excellence. Ideal candidates have 3–5 years in business-related fields, strong communication, problem-solving and relationship-building skills.