Workshop Technician

Mohawk; Cornwall (CT); On-site; USD 23,000 - 28,000; Full time

Job summary

Mohawk Mountain Ski Area, Inc. is recruiting Workshop Ski Technicians. Techs will be trained to identify and set bindings from our indemnified bindings list for daily, seasonal, and retail equipment.

They will use our in-house system for work orders, customer accounts, equipment testing records, and more. They will mount, maintain and repair bindings, tune skis and snowboards, and assist guests with boot-only rentals.

Qualifications

• Must be at least 18 years of age.
• Friendly, enthusiastic individuals who can interact with resort guests.
• Strong communication skills and phone/email etiquette.
• Able to use a computer efficiently.
• Comfortable with machinery and tools.
• Willing to learn new skills and trades.
• English reading/writing/speaking required.
• Ability to perform basic arithmetic.
• Neat and legible handwriting.

Responsibilities

• Tune, mount and repair rental equipment.
• Use in-house software to track and maintain work orders and records.
• Maintain workshop machinery and equipment.
• Assist guests with boot-only rentals when needed.
• Provide information about Mohawk Mountain to guests.

Skills

Communication skills

Computer literacy

Machinery operation

English proficiency

Tools

Easy Rent

Job description

EOE Statement

Mohawk Mountain Ski Area, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, familial status, veteran status, or any other legally protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on Mohawk Mountain. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Please provide complete information. An incomplete Application may affect your consideration for employment.

Category Rentals

Description

Mohawk Mountain is currently recruiting for Workshop Technicians. Workshop Techs will be trained and certified to identify and set bindings from our list of indemnified bindings for Daily, Seasonal and Retail equipment. Workshop Techs will be trained to use our in-house computer system for work orders, customer accounts, equipment testing records and more. Workshop Techs will also be trained to mount, maintain, service and repair ski and snowboard bindings. Workshop Techs will be trained to hand and machine tune/maintain, ski and snowboard, edges and bases. Use of common hand tools (files, hammer/mallet, screwdrivers, etc) and less common hand tools (iron, rasps, scrappers, etc) will be used on a daily basis for tuning, repairing and maintaining equipment. Use of power tools (drills, scraper sharpener, base welder, etc) and machinery (stone/base grinder, edger, waxer, etc) will also be used on a daily basis for tuning, repairing and maintaining equipment.. Experienced at identifying & resolving issues with equipment.

Assisting guests with Workshop related tasks is the primary responsibility of Workshop Techs, but helping guests with “Boot Only” rentals is their responsibility as well. Being the most knowledgeable and proficient ski technicians, Workshop Techs will also be working in the Tech Shop, as needed, depending on staffing and customer needs.

In addition, and/or as needed or directed by the Manager: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the Rental Department Manager and/or Supervisors.

Position Requirements

Essential Duties and Responsibilities

• Provides communication with other staff, customers and Rental Department Manager.
• Must attend all training sessions and use the information to properly tune, mount and repair customer's equipment.
• Use in-house software (mostly Easy Rent) to track and maintain records of work order status, binding records, etc.
• Use machinery and tools made by Wintersteiger, Montana, etc.
• Tune, service, maintain and repair: daily and seasonal rental equipment and guest/customer equipment.
• Assist guests with boot only rentals, and as needed in the Tech Shop.
• Maintain all machinery and equipment used in the Workshop along with help diagnose and repair and issues with machinery and equipment.
• Able to provide information on hard goods (boots, skis, etc).
• Give information about Mohawk Mountain and where to direct guests for more information.
• Able to follow through on assigned projects and directions given by Manager and/or Supervisor.
• Other duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages.
• Communication skills: Talking on the phone, interacting with staff and guests, emailing, taking/leaving messages, etc.
• Ability to use a computer efficiently.
• Use and be comfortable with machinery.
• Has the aptitude to learn and retain new skills and trades.
• Be able to read, write, type and speak English.
• Perform simple arithmetic (add, subtract, multiply and divide).
• Have neat and legible handwriting.

Days, Nights and Weekend hours are available.

Special Considerations

• The ability to work holidays and weekends is a must!.
• Must be available October through March
• Experience skiing and/or snowboarding is valuable, but not required.

Wage Range

Wage Range $17-20

Full-Time/Part-Time -unspecified-

Shift -not applicable-

Position Work Shop Ski Technician

Number of Openings 1

About the Organization For over 75 years, Mohawk Mountain has provided a classic New England ski and snowboard experience to generations of winter sports enthusiasts. Well known for its expertly made and maintained snow, Mohawk Mountain is also the birthplace of modern snowmaking. Mohawk Mountain, your first stop for a true mountain experience.

This position is currently accepting applications.