Workshop Operations Lead

Wärtsilä Corporation; Harvey (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Wärtsilä Corporation in Harvey, LA seeks a Workshop Coordinator to support daily workshop operations, coordinate repair activities, and manage parts flow. You will schedule work and act as the primary liaison between customers, technicians, workshop leadership, and internal stakeholders in a fast-paced environment.

Reporting to the Workshop Manager, you will help ensure projects are delivered safely, efficiently, and per customer expectations.

Qualifications

• Experience coordinating repair activities and parts flow.
• Familiarity with ERP systems and service management tools.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Coordinate daily workshop activities and schedules to support customer projects.
• Serve as the primary contact for customers, workshop personnel, suppliers, and internal stakeholders.
• Coordinate shipping, receiving, tracking, and movement of components entering and leaving the workshop.
• Manage parts ordering and material availability to support workshop execution.
• Support change order management and ensure proper documentation and communication.
• Monitor billable activities, labor utilization, and timesheet accuracy.
• Assist with cost tracking, revenue monitoring, and margin analysis.
• Maintain accurate records in SAP, Salesforce, and other business systems.
• Support the Workshop Manager in workload planning and operational coordination.
• Ensure compliance with safety requirements, company procedures, and customer standards.
• Identify opportunities for process improvements and support continuous improvement initiatives.
• Assist in resolving operational issues by coordinating actions with relevant stakeholders.

Skills

Strong organizational skills

Communication with stakeholders

Multitasking abilities

Mechanical aptitude

Education

High School Diploma or equivalent

Tools

SAP

Salesforce

Job description

Wärtsilä Corporation in Harvey, LA seeks a Workshop Coordinator to support daily workshop operations, coordinate repair activities, and manage parts flow. You will schedule work and act as the primary liaison between customers, technicians, workshop leadership, and internal stakeholders in a fast-paced environment.

Reporting to the Workshop Manager, you will help ensure projects are delivered safely, efficiently, and per customer expectations.