Workshop Facilitator

Westhab; New York (NY); On-site; USD 45,000 - 52,000; Full time

Job summary

Westhab is seeking a Workshop Facilitator to provide intensive case management, employment readiness, and supportive services within a Queens-based shelter program. You’ll lead work readiness workshops, identify barriers to employment, and coordinate services to help residents prepare for and secure jobs with a career path.

Successful candidates will have strong communication, organizational skills, and a commitment to empowering adults facing barriers.

Qualifications

• BA degree in Human Services or Social Work, or extensive relevant experience.
• At least 2 years of experience serving disadvantaged adults.
• Strong written and verbal communication and customer service skills.
• Ability to work independently and as part of a team; maintain confidentiality.
• Experience delivering training or workshops preferred.

Responsibilities

• Conduct program orientation and intake.
• Assess needs and barriers to employment using interviews.
• Assist with referrals to GED and vocational training.
• Deliver work readiness workshops and related supportive services.
• Support placement in internships, apprenticeships, and jobs.
• Maintain documentation, confidentiality, and program records.
• Collaborate with employers and community partners.

Skills

Written communication

Verbal communication

Organizational skills

Customer service

Multitasking

Confidentiality

Education

BA in Human Services

BA in Social Work

Tools

Computer skills (MS Office)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Cooper Men's Shelter, Queens - NYC, Queens, NY, US

2 days ago Requisition ID: 1871

Salary Range: $45,000.00 To $52,000.00 Annually

JOB DESCRIPTION

FLSA: Non-Exempt

DEPARTMENT: Employment Services

REPORTS TO: Program Manager

SALAR: $45,000.00 to $52,000.00

SUMMARY

The Workshop Facilitator has the primary responsibility of providing a range of intensive case management, employment readiness and supportive services to Westhab participants. The Workshop Facilitator will be a part of a team of service providers that will work collectively to operate an innovative program for individuals that face significant barriers to employment. The workshop facilitator will coordinate and deliver workshops around work readiness to individuals who are preparing to join the workforce. The Workshop Facilitator will assess basic needs, identify barriers to employment, address those barriers through the delivery of the workshop material, and coordinate services to help shelter residents prepare for and secure jobs with a career path.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct program orientation and intake.
• Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist
• Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers.
• Assist with referrals to general equivalency degree completion and/or vocational training.
• Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities.
• Track and evaluate program participation and workshop attendance.
• Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan.
• Assist with placement in internships, apprenticeships, and employment opportunities.
• Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants.
• Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files.
• Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program.
• Ensure program compliance especially as it relates to reporting within the database and program outcomes.

EXPERIENCE, EDUCATION AND/OR SPECIAL REQUIREMENTS

Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle criss situations with minimum supervision. Must be able to work independently and as part of a team.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

(EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.