Workshop Facilitator

Careerteam; California (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, and vision insurance

Disability insurance

Supplemental insurance

Job summary

Career Team is seeking a Workshop Facilitator in California to deliver service orientations and career readiness workshops. The role requires 100% onsite presence and involves assisting customers and creating tailored workshop curricula based on their needs.

Ideal candidates will have strong organizational skills and experience in workshop facilitation. You will play a crucial role in ensuring client success while benefitting from a competitive package including health insurance and a 401k plan.

Qualifications

• Experience in workshop facilitation and customer service.
• Ability to develop curricula based on customer needs.
• Good communication and organizational skills.

Responsibilities

• Create workshop schedules and invite partners.
• Facilitate in-person and virtual orientations weekly.
• Serve as a client advocate and provide local staff with EDGE certification training.

Skills

Customer service

Workshop facilitation

Curriculum development

Online assessment support

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is looking to hire a Workshop Facilitator that will serve as our facilitator providing service orientations, career readiness workshops and Career EDGE training for residents in Ventura County both in person and virtual. They will also be responsible for triaging customers, and assisting with customer flow, and customer needs. This role provides an extra layer of customer service for the customers and staff to assess the base layer of customer service, understand customers' needs, and initiate a warm handoff for all services. This position is expected to be 100% onsite at locations throughout Ventura County, CA.

Competitive Package

• 401k with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Supplemental insurance

Your Impact on Career TEAM’s Success

• Responsible for creating workshop schedules and inviting partners to present (based on the needs of participants)
• Facilitate in person orientation and virtual orientations weekly
• Learn and present Career Edge to the community and partners
• Serve as the Career EDGE champion, providing local staff with EDGE certification training
• Serve as a client advocate to provide direction and support by creating and monitoring processes that will ensure client success in the learning environment
• Build fresh workshop curriculum based on customer need and AJCC customer surveys
• Engage clients by discussing the range of available services and the potential benefits
• Assist customers with computers and assessments online