Workplace Technology Project Manager - Delivery & Adoption

JLL; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

JLL in Boston is seeking a Project Manager for Workplace Technology to lead technology deployments across client portfolios. You will develop detailed plans, coordinate resources, manage risks, and oversee on-site installations to ensure timely, high-quality rollouts.

This role requires a highly organized professional who can balance leadership with hands-on support and maintain strong stakeholder service. A 3–5 year track record in PM within real estate, facilities, or tech deployments will

Qualifications

• Minimum 3-5 years of project management experience, preferably in corporate real estate, facilities management, technology deployment, or startup environments.
• Demonstrated experience managing complex projects with cross-functional teams, including coordination with technical resources and external vendors.
• Excellent organizational and time management skills with careful attention to detail and the ability to manage multiple priorities at once.
• Outstanding critical thinking and problem-solving abilities, with proven resilience and composure when working under pressure or managing competing demands.
• Excellent communication and interpersonal skills, including the ability to influence without direct authority, navigate stakeholder relationships, mediate conflicts, and build collaborative partnerships.
• Strong presentation skills, with the ability to explain complex technical concepts in clear, compelling ways for executive, technical, and non-technical audiences.

Responsibilities

• Develop and maintain detailed project plans, schedules, and documentation, ensuring alignment with business objectives and timelines across multiple projects concurrently
• Manage end-to-end project execution for workplace technology rollouts, including gathering requirements, engaging stakeholders, coordinating resources, managing risks, and conducting post-implementation reviews
• Provide onsite project oversight and hands-on deployment support as needed for high-priority or complex initiatives, ensuring smooth installation, setup, and launch of technology solutions
• Establish and track key performance indicators, project metrics, and deliverables, providing regular status updates and reporting to Program Management and stakeholders
• Coordinate with external vendors and service providers during procurement, testing, deployment, and support phases, proactively identifying and resolving issues to maintain project momentum
• Build and maintain strong working relationships with site-level teams, facility managers, and end-users to ensure smooth implementation and ongoing support
• Translate business requirements and stakeholder feedback into clear, actionable instructions for development teams
• Manage and prioritize the development backlog in collaboration with technical leads, ensuring alignment with project plans and delivery commitments
• Drive user adoption and change management by developing communication plans, training materials, quick reference guides, and rollout strategies for diverse audiences
• Scout, evaluate, and pilot emerging workplace technologies and solutions as needed to enhance service delivery and drive continuous improvement across the client portfolio.
• Maintain comprehensive inventory systems for hardware deployment, utilization, and returns
• Identify process improvement opportunities and contribute to the development of best practices, standard procedures, and knowledge resources for the team

Skills

Project management

Stakeholder management

Vendor management

Communication

Change management

Job description

JLL in Boston is seeking a Project Manager for Workplace Technology to lead technology deployments across client portfolios. You will develop detailed plans, coordinate resources, manage risks, and oversee on-site installations to ensure timely, high-quality rollouts.

This role requires a highly organized professional who can balance leadership with hands-on support and maintain strong stakeholder service. A 3–5 year track record in PM within real estate, facilities, or tech deployments will