Senior Organizational Effectiveness Manager

Box; Chicago (IL); On-site; USD 135,000 - 171,000; Full time

Job summary

Box in Chicago is seeking an experienced architect to redesign its job architecture, building families, leveling criteria, and career ladders that scale with the business across functions. You will analyze organizational data, define capability at each level, and partner with leaders and People Partners to drive adoption while shaping talent and org development programs from design through rollout.

This role requires bridging strategic thinking and practical implementation in a fast-moving

Qualifications

• Experience building job architecture, leveling frameworks, or career ladders at scale.
• Ability to read organizational data and form a defensible point of view on implications.
• Strong structural thinking; knowledge of job analysis and leveling methodologies.
• Creative, product-oriented mindset to build new frameworks from scratch.
• Comfort working in a fast-moving environment with bias toward action.

Responsibilities

• Redesign Box's job architecture including families, leveling criteria, and career ladders that scale across functions.
• Define capability at each level and drive adoption with leaders and People Partners.
• Analyze attrition, leveling distribution, span and layer, and identify opportunities to improve.
• Apply job architecture and leveling expertise to a workforce evolving with AI.
• Collaborate with internal teams like Comp and Legal, and partner with HR and business leaders.
• Own talent and org development programs from design through rollout, facilitation, and iteration.

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

As an AI‑first company, we are on a mission to reimagine the way work gets done. We are operating in a time of dramatic disruption and change and must anticipate the ways in which organizational structures, teams and individual jobs will need to evolve. Success will ensure our business is set up to thrive and we will be able to attract and retain the very best talent in the market.

We're looking for someone who can build the structural backbone – job families, leveling criteria, career frameworks – and also assess what's happening across a large organization's data and formulate a point of view on what to change and improve. This is a consultative architect and builder's role: you'll be designing frameworks and programs that don't exist yet, and ideating about the future of work.

WHAT YOU'LL DO

• Serve as a core architect on the redesign of Box's job architecture: job families, leveling criteria, and career ladders that hold up across functions and scale with the business – build from scratch where none exist, and rebuild where the current ones call for an evolution
• Build and evolve career frameworks that define what capability looks like at each level, including how expectations shift as roles change, and partner directly with leaders and People Partners to drive adoption
• Analyze trends in people and organizational data across a large, complex org (attrition patterns, leveling distribution, span and layer, capability gaps) and use that analysis to identify areas of opportunity and determine what to build next
• Apply job architecture and leveling expertise to a workforce being reshaped by AI, understanding how augmentation shifts the definition of expertise at each level
• Act as the structural counterpart to internal teams like Comp and Legal, and partner with HR and business leaders piloting new structures
• Take ownership of additional talent and org development programs as they arise - from framework design through rollout, facilitation, and iteration

WHO YOU ARE

We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 7+ years of experience across organizational development, talent management, job architecture, or management consulting
• You've built job architecture, leveling frameworks, or career ladders from scratch at a company of meaningful scale
• You can read organizational data and form a clear, defensible point of view on what it means and what to do about it
• You bring real rigor to structural thinking: formal training in industrial‑organizational psychology is a plus, but what matters is that you can talk fluently about job analysis, leveling methodology, and organizational design without translation
• You have a creative, product-oriented instinct: you'd rather invent a better framework than administer an existing one, and you can point to something you built that didn't exist before you built it
• You can operate at both altitudes: structural/theoretical (why this leveling logic holds up) and practical (what a manager does with this on a Tuesday)
• You're comfortable in a fast-moving environment with a bias toward action in the face of ambiguity

Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision.

Chicago Pay Range

$135,000—$171,000 USD