Workplace Services Analyst

The Brixton Group; Tampa (FL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

The Brixton Group is seeking an experienced Workplace Services Analyst to support the delivery, governance, and continuous improvement of Digital Workplace services within an Infrastructure Managed Services (IMS) environment.

The role focuses heavily on endpoint and device management, supporting Microsoft Intune, MECM/SCCM, Mobile Device Management (MDM), and endpoint activities across Azure, AWS, OCI, and GCP.

Qualifications

• Hands-on experience with Azure, AWS, OCI, and GCP.
• Experience with Microsoft Intune.
• Experience with MECM/SCCM.
• Experience with Mobile Device Management (MDM).
• Proficiency with Windows 10/11.
• Experience with Linux/Ubuntu.
• Experience with Microsoft Entra ID (Azure AD).
• Knowledge of Endpoint Security, Compliance, and Conditional Access.

Responsibilities

• Support and optimize Intune, MECM/SCCM, and MDM services.
• Design and maintain endpoint policies, profiles, security baselines, and deployment models.
• Support endpoint activities across Azure, AWS, OCI, and GCP.
• Manage the device lifecycle, including provisioning, patching, software deployment, compliance, and decommissioning.
• Troubleshoot and expand complex endpoint-related incidents, problems, and service risks.
• Maintain service stability, SLA performance, and adherence to governance and operational standards.
• Collaborate with Service Desk, Field Services, Security Operations, Endpoint Engineering, and Infrastructure teams.
• Identify opportunities to improve and automate endpoint management and Digital Workplace services.

Skills

Azure

AWS

OCI

GCP

Intune

MECM/SCCM

MDM

Windows 10/11

Linux

Azure AD

Endpoint security

Conditional Access

Tools

Intune

MECM/SCCM

MDM

Job description

Duration:

6+ months Contract-to-Hire

Location:

On-site 3 days/week in any of the following cities:

• Orlando, FL
• St. Petersburg, FL
• Cincinnati, OH
• Dallas, TX

Compensation:

$35-45/hr (converting to $60-75k/yr + Bonus + Benefits)

Relocation Accepted:

Yes

We are seeking an experienced Workplace Services Analyst to support the delivery, governance, and continuous improvement of Digital Workplace services within an Infrastructure Managed Services (IMS) environment.

This role will focus heavily on endpoint and device management, supporting Microsoft Intune, MECM/SCCM, Mobile Device Management (MDM), and endpoint activities across Azure, AWS, OCI, and GCP.

Requirements:

• Candidates should have strong hands-on experience with:
• Cloud Platforms: Azure, AWS, OCI, and GCP
• Microsoft Intune
• Microsoft Endpoint Configuration Manager (MECM/SCCM)
• Mobile Device Management (MDM)
• Windows 10 and Windows 11
• Linux / Ubuntu
• Microsoft Entra ID (Azure AD)
• Endpoint Security, Compliance, and Conditional Access

Responsibilities:

• Support and optimize Intune, MECM/SCCM, and MDM services within the Workplace / EUC environment.
• Design and maintain endpoint policies, profiles, security baselines, and deployment models.
• Support endpoint activities across Azure, AWS, OCI, and GCP.
• Manage the device lifecycle, including provisioning, patching, software deployment, compliance, and decommissioning.
• Troubleshoot and expand complex endpoint-related incidents, problems, and service risks.
• Maintain service stability, SLA performance, and adherence to governance and operational standards.
• Collaborate with Service Desk, Field Services, Security Operations, Endpoint Engineering, and Infrastructure teams.
• Identify opportunities to improve and automate endpoint management and Digital Workplace services.

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