Workplace Investigations Specialist

GSA; Washington (District of Columbia); On-site; USD 108,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Sick leave & vacations (11 holidays)

Thrift Savings Plan

Transit & child care subsidies

Flexible Spending Accounts

Long-term care insurance

Training and development

Job summary

GSA is seeking an Employee Relations Investigator in the Workforce Relations Center, OHRM, to conduct workplace investigations and address employee relations and HR compliance matters.

Locations may include Washington, DC and other major U.S. cities; this role involves interviewing witnesses, reviewing documents, and preparing detailed investigative reports to support organizational compliance and improvement.

Qualifications

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Responsibilities

• Oversees complex investigations, providing expert advice to HR professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements.
• Leads investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations utilizing proven and acceptable investigative techniques and in accordance with GSA policy and procedures.
• Provides expert advice and guidance to HR professionals, supervisors, managers, and senior leadership on complex employee relations matters.
• Generates regular reports to highlight key findings, trends, and areas of concern for continuous improvement. Identifies and uses metrics to improve the investigation process, makes recommendations to reduce future similar investigations and associated risks, and maintains accurate and confidential records of investigations, complaints, and compliance activities.
• Conducts in-person, on-site interviews, if possible, with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints. Runs document reviews, including the collection, review, and analysis of relevant documents. Prepares comprehensive written investigation reports that clearly identify the issues investigated, relevant policies, findings, and recommendations.

Job description

GSA is seeking an Employee Relations Investigator in the Workforce Relations Center, OHRM, to conduct workplace investigations and address employee relations and HR compliance matters.

Locations may include Washington, DC and other major U.S. cities; this role involves interviewing witnesses, reviewing documents, and preparing detailed investigative reports to support organizational compliance and improvement.