Workplace Experience Receptionist

CBRE; Philadelphia (Philadelphia County); On-site; USD 30,000 - 42,000; Full time

Job summary

CBRE's Workplace Experience team in Philadelphia is seeking a Receptionist to deliver hospitality and help maintain a welcoming environment for building occupants.

You will greet visitors, manage registrations, coordinate meeting rooms, handle deliveries, and provide administrative support to the workplace experience group using MS Office.

The role emphasizes routine procedures, clear communication, and exceptional upkeep of reception areas.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.

Skills

Strong communication

MS Office proficiency

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Global WorkplaceSolutions (GWS) Local is a hard services-led, tailored facility managementsolution. We self-perform hard services while partnering with best-in-classsoft service providers to offer custom facility and project managementsolutions to our clients. We focus on empowering our team with a high-level ofdownstream accountability, resulting in an agile and efficient servicedelivery.

In addition to ourcore facility and project management capabilities, our platform offers directaccess to our Best-in-Class services, including ESG, Security Consulting,Workplace Strategy, and Workplace Experience.

About The Role

As a CBRE WorkplaceExperience Receptionist, you will deliver exceptional workplace experience andhospitality services to building occupants.

This job is part of the Workplace Experience function. They are responsible for creating andmaintaining exceptional workplace environments and hospitality services forclients.

What You’ll Do

• Serve as the first point of contact, greetingvisitors and providing a welcoming workplace experience.
• Manage the reception desk including answeringcalls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and providesupport for internal and external events.
• Maintain the reception area and common spacesto a high standard of presentation.
• Process deliveries, manage incoming mail, andcoordinate messenger services.
• Provide administrative support to theworkplace experience team.
• Follows basic work routines and standards inapplication of work
• Uses existing procedures to solvestraightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, andmethods and tasks are described in detail
• Uses communication skills to exchangestraightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearlydefined procedures and practices.
• Communication skills to exchangestraightforward information.
• Ability to follow basic work routines andstandards in the application of work.

What You’ll Need

• High School Diploma or GED with up to 2 yearsof job-related experience.
• Ability to follow basic work routines andstandards in the application of work.
• Communication skills to exchangestraightforward information.
• Working knowledge of Microsoft Officeproducts. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with aninquisitive mindset.
• Basic math skills. Ability to calculatesimple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services andinvestment that helps businesses and people thrive. We are dynamic problemsolvers and forward-thinking professionals who create significant impact. Ourcollaborative culture is built on our shared values — respect, integrity,service and excellence — and we value the diverse perspectives, backgrounds andskillsets of our people. At CBRE, you have the opportunity to chart your owncourse and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value humaninteraction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).