Workplace Experience Receptionist

CBRE; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CBRE is seeking a receptionist for a large food manufacturing plant in Texas. You will be the welcoming face for clients, visitors and employees, delivering world-class customer service while coordinating meetings, handling calls, and managing office operations in a 700,000 square foot facility.

The role requires strong interpersonal skills, reliability, and proficiency with Microsoft Office. Bilingual abilities are preferred, and authorization to work in the United States without visa

Qualifications

• Nut allergy is not allowed; mandatory requirement.
• Bilingual preferred.
• Reliable transportation required.
• Strong interpersonal and communication skills.
• Excellent organizational skills and meticulous attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Customer-service oriented attitude and professional demeanor.
• Prior receptionist or administrative support experience.
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Manage incoming communications by directing calls to appropriate personnel and voicemail.
• Greet clients and visitors, issue passes and parking validations per security protocols.
• Coordinate and prepare meeting rooms, arrange catering, and secure tech equipment.
• Request building and housekeeping services to maintain a pristine environment.
• Perform general clerical duties, such as distributing faxes, processing packages, and ordering supplies.
• Track packages, mail, and freight; arrange messenger services when required.
• Arrange hospitality for guests, including transportation, tickets, and reservations.
• Execute work orders and guide high-level visitors to meeting rooms.
• Operate gate access and distribute badges in the absence of security personnel.
• Resolve routine problems using established procedures within defined parameters.

Skills

Interpersonal skills

Communication skills

Multitasking

Customer service

Receptionist experience

Tools

Microsoft Office

Job description

About The RoleAs a CBRE Receptionist, you will be the welcoming face and first point of contact for a food manufacturing plant, playing a crucial role in providing world-class customer service to clients, visitors, and employees. This position is an integral part of the Workplace Experience function, responsible for delivering exceptional administrative support and ensuring a seamless, professional, and hospitable environment. You will perform diverse administrative tasks, ranging from managing communications to coordinating meeting spaces and maintaining office efficiency. This role supports a dynamic manufacturing plant, spanning approximately 700,000 square feet. CBRE is a global leader in commercial real estate services and investments, providing a wide range of services across various property types, including manufacturing and industrial facilities.

What You’ll Do

• Manage incoming communications, including receiving and directing calls to appropriate personnel and voicemail.
• Warmly greet clients, applicants, and visitors upon arrival, issuing visitor passes and parking validations while strictly adhering to security protocols.
• Coordinate and prepare meeting and conference rooms, which includes room setup, arranging catering orders, and securing necessary technological equipment.
• Request building and housekeeping services as needed to maintain a pristine and functional environment.
• Perform general clerical duties, such as distributing office faxes, processing packages, and managing office supply inventory and ordering.
• Track incoming and outgoing packages, mail, and freight, and arrange messenger services when required.
• Arrange hospitality services for guests, including transportation, tickets, and reservations.
• Execute work orders, ensure meeting setups are complete, and guide high-level visitors to their designated meeting rooms.
• Operate gate access if necessary and distribute badges in the absence of security personnel.
• Utilize established procedures to resolve routine problems, demonstrating sound judgment within defined parameters.

What You’ll Need

• Cannot have a nut allergy: This is a mandatory requirement for the role.
• Bilingual preferred.
• Reliable Transportation: Essential for consistent attendance.
• Strong interpersonal and communication skills to effectively interact with diverse groups of people.
• Excellent organizational skills and meticulous attention to detail.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proficiency in standard office software (e.g., Microsoft Office Suite).
• A customer-service oriented attitude and professional demeanor.
• Prior experience in a receptionist or administrative support role.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

• We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).