Workplace Experience Receptionist

CBRE; Santa Monica (CA); On-site; USD 54,000 - 55,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in Santa Monica to deliver exceptional hospitality services for building occupants. You will greet visitors, answer calls, manage registrations, and support event setup, while maintaining a professional reception area.

The role emphasizes following established procedures, handling routine inquiries, and collaborating with the Workplace Experience team to ensure a welcoming environment.

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.

Responsibilities

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and visitor registration.
• Coordinate meeting room bookings and support internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.

Skills

Communication skills

Organizational skills

Customer service orientation

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants.

This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

What You’ll Do

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.


• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.


• Coordinate meeting room bookings and provide support for internal and external events.


• Maintain the reception area and common spaces to a high standard of presentation.


• Process deliveries, manage incoming mail, and coordinate messenger services.


• Provide administrative support to the workplace experience team.


• Follows basic work routines and standards in application of work


• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion


• Impact through clearly defined duties, and methods and tasks are described in detail


• Uses communication skills to exchange straightforward information


• No formal supervisory responsibilities.


• Focuses on individual work within clearly defined procedures and practices.


• Communication skills to exchange straightforward information.


• Ability to follow basic work routines and standards in the application of work.

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.


• Ability to follow basic work routines and standards in the application of work.


• Communication skills to exchange straightforward information.


• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Strong organizational skills with an inquisitive mindset.


• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.


• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Receptionist position is $54,000 annually [or $25.96 per hour] and the maximum salary for the Workplace Experience Receptionist position is $55,000 annually [or $26.44 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).