Workplace Experience Receptionist

CBRE; Boston (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Work/life balance

Job summary

CBRE in Boston is seeking a Workplace Experience Receptionist to deliver exceptional hospitality to building occupants and visitors. You will greet guests, answer calls, manage visitor registration, and support the workplace experience team in daily operations.

The role is Monday through Friday, about 8:00 a.m. to 4:30 p.m., with potential overtime. A High School Diploma or GED and solid MS Office skills are required, and a professional demeanor is essential.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.

Responsibilities

• Greet visitors and provide a welcoming workplace experience.
• Manage the reception desk including answering calls and visitor registration.
• Coordinate meeting room bookings and support events.
• Maintain reception area and perform basic administrative tasks.
• Process deliveries and manage incoming mail.
• Provide support to the workplace experience team.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants and visitors.

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants and visitors.

This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and high‑end hospitality services for clients and their visitors.

The building is located near State Street and is easily accessible via public transportation. Please note that free parking is not available at this building. The most economical commuting option is the subway, with the Orange Line State Street stop conveniently located within the building.

This is a highly visible, client‑facing role that requires exceptional customer service skills and a polished, professional demeanor. Experience interacting with executive‑level or high‑profile clients a plus. Responsibilities include greeting clients and visitors, answering and directing phone calls, issuing security badges, and providing general front desk support.

The schedule is Monday through Friday, approximately 8:00 a.m. to 4:30 p.m., with occasional overtime opportunities offered as business needs require.

Please note that employment is contingent upon successfully completing both a primary background check and a secondary client‑specific background check.

What You’ll Do

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, and methods and tasks are described in detail
• Uses communication skills to exchange straightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.

What You’ll Need

• High School Diploma or GED with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6‑month mark
• Work/life balance

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Receptionist position is $23.00 per hour and the maximum salary for the Receptionist position is $26.90 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).