Workplace Experience & Operations Lead

IMAX Enhanced | Streaming & Consumer Technology; Los Angeles (CA); On-site; USD 65,000 - 93,000; Full time

Job summary

IMAX is seeking a Workplace Operations Lead for the Playa Vista campus, a hub where creativity, technology, and business converge. You will ensure seamless day-to-day operations and support executive meetings, VIP visits, and facility services to deliver an exceptional employee and guest experience.

The role involves coordinating seating, moves, and office reconfigurations, managing inventories, and partnering with Engineering, IT, HR, Post Production, Events, Security, and Finance to drive

Qualifications

• Progressive experience in workplace operations or facilities management.
• Strong customer service mindset and communication.
• Ability to coordinate with multiple stakeholders.
• Experience supporting executives and VIPs is a plus.

Responsibilities

• Deliver an exceptional day-to-day workplace experience for employees, executives, clients, filmmakers, and VIP guests.
• Serve as the Workplace team’s subject matter expert for workplace services, office operations, and occupant experience.
• Manage workplace service requests from intake through resolution while communicating effectively with stakeholders.
• Coordinate office seating, workplace moves, and office reconfigurations that support changing business priorities.
• Ensure kitchens, meeting spaces, collaboration areas, and workplace amenities consistently reflect IMAX’s standards.
• Manage inventories and ordering for office, kitchen, janitorial, and operational supplies.
• Support executive meetings, special events, screenings, and VIP activities by ensuring operational readiness.
• Review supplier invoices and initiate approval workflows in accordance with established processes.
• Identify opportunities to improve workplace operations, efficiency, and the employee experience through continuous improvement.
• Serve as Chief Fire Warden, helping maintain emergency readiness and fire safety programs.
• Participate in emergency planning, drills, and business continuity initiatives.
• Act as Incident Commander for Workplace operations during building incidents in the absence of the Sr. Manager, Workplace.
• Help coordinate Workplace activities during unexpected events to support business continuity.

Skills

Workplace operations

Customer service

Problem solving

Organizational skills

Stakeholder management

Executive interaction

Tools

CMMS

Job description

IMAX is seeking a Workplace Operations Lead for the Playa Vista campus, a hub where creativity, technology, and business converge. You will ensure seamless day-to-day operations and support executive meetings, VIP visits, and facility services to deliver an exceptional employee and guest experience.

The role involves coordinating seating, moves, and office reconfigurations, managing inventories, and partnering with Engineering, IT, HR, Post Production, Events, Security, and Finance to drive