Workplace Experience Manager

Persona; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading company in tech is seeking a Workplace Experience Manager in New York City to foster a people-first culture and enhance workplace connections. The role involves planning engaging events, managing office operations, and promoting a vibrant work environment, reflecting the company's commitment to employee experience and satisfaction.

Benefits

Medical, dental, and vision benefits

401(k) contribution

Unlimited Paid Time Off

Quarterly mental health days

Professional development stipends

Wellness benefits

Qualifications

• 3-4 years of experience in Workplace Experience or Office Management.
• Experience in a technology or startup environment preferred.
• Strong organizational skills with attention to detail.

Responsibilities

• Design and execute company-wide events to enhance workplace culture.
• Create a welcoming environment for employees and guests.
• Assist with space planning and maintain smooth office operations.

Skills

Organizational skills

Creative skills

Problem-solving

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

Join to apply for the Workplace Experience Manager role at Persona

Join to apply for the Workplace Experience Manager role at Persona

Get AI-powered advice on this job and more exclusive features.

This range is provided by Persona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $110,000.00/yr

About Persona

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Coursera uses Persona to ensure the right person is earning each degree. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.

We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. We’re growing rapidly and looking for exceptional people to join us.

About the role:

Persona is excited to welcome a Workplace Experience Manager to our team! As our first New York City-based Workplace hire, you’ll be a key member of our broader Workplace team - playing a pivotal role in nurturing and evolving a people-first culture that keeps our team connected, engaged, and inspired through modern, thoughtful programs.

You’re someone who’s genuinely excited to create meaningful experiences for others. Whether it’s how we gather, how we celebrate, or how we use our space, you’re always thinking about how the workplace can better serve the team. Reporting to the Sr. Business Operations Manager, you’ll own the experience of our NYC space while also partnering closely with our SF-base Workplace team.

This is an onsite position based out of our Lower Manhattan office, steps from Madison Square Park.

What you'll do at Persona

• In collaboration with the Workplace team, design and execute monthly, quarterly, and annual company-wide events that make the workplace more enjoyable, inclusive, and energizing, helping our culture thrive as we scale.
• Serve as a cultural ambassador to the NYC office by creating a welcoming environment for both Personerds and guests.
• Bring fresh ideas to refine and expand existing perks and programs, including but not limited to our events, food & beverage program, janitorial services, security, and other vendors.
• Assist with space planning efforts to optimize the office layout, ensure common areas are tidy and meeting-ready, and maintain smooth onsite operations.
• Support employees with all day-to-day needs and help shape a consistent, people-first workplace experience across both coasts.
• ...and whatever else comes up in the day-to-day office life!

What you'll bring to Persona

• 3-4 years of Workplace Experience and Office Management; experience within a technology or startup environment strongly preferred
• Willingness to be onsite 8:30 AM - 5:00 PM (Monday - Friday) with occasional overtime
• Strong organizational and creative skills, with keen attention to detail and the ability to manage multiple, shifting priorities effectively
• Proven track record of being proactive, solving problems, anticipating others’ needs, and driving projects to close
• Experience organizing internal events, working with vendors, contracts, and related documents
• Excellent written and verbal communication skills
• Demonstrated ability to thrive in a fast-paced environment with high standards of excellence
• Work involves extended walking, reaching, bending, stooping, pushing, and/or pulling. Must be able to comfortably lift up to 20 lbs.

$90,000 - $110,000 a year

Compensation & equity

This salary range is the estimated base salary range. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline based on market data for roles located in the San Francisco Bay Area, and may vary depending on location. Salary ranges are subject to change without notice.

Benefits and perks

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Project Management, and Other

• Industries

  Computer and Network Security, Technology, Information and Media, and Software Development

Referrals increase your chances of interviewing at Persona by 2x

Sign in to set job alerts for “Workplace Manager” roles.

New York, NY $75,000.00-$95,000.00 1 week ago

New York, NY $115,000.00-$168,000.00 4 days ago

East Coast Regional Workplace Services Manager

New York City Metropolitan Area $120,000.00-$150,000.00 2 weeks ago

New York, NY $180,000.00-$233,000.00 2 months ago

Workplace Services and Experience Operations Manager

New York City Metropolitan Area 19 hours ago

Manager, Human Resources Business Partner

New York, NY $150,000.00-$200,000.00 1 day ago

Senior Manager, Member Success Operations

Sr Manager, Design & Construction, Global Workplace Services

Customer Happiness Manager, Remote, Education Startup

New York, NY $70,000.00-$87,000.00 3 weeks ago

Workplace and Occupancy Planning - Assistant Vice President

New York, NY $150,000.00-$190,000.00 2 months ago

New York City Metropolitan Area 1 week ago

Chief, Green Infrastructure Operations and Maintenance

New York City Metropolitan Area $155,000.00-$160,000.00 2 weeks ago

New York, NY $100,000.00-$150,000.00 3 weeks ago

Chief, Green Infrastructure Operations and Maintenance

Head of Operations (Behavioral health background, LCSW preferred)

New York City Metropolitan Area 1 week ago

New York, NY $90,000.00-$105,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.