Workplace Experience Manager

Confidential; Los Angeles (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Confidential, a growing consumer products company in Los Angeles, seeks a polished Workplace Experience Manager to own daily operations and deliver an exceptional office experience. You will drive events, culture programming, vendor relationships, and budget management to create a welcoming, efficient workplace.

The role requires 5+ years in workplace experience or related fields, strong organizational skills, and a proactive, hospitality-minded approach.

Qualifications

• 5+ years of experience in workplace experience, office management, facilities, hospitality, or related roles.
• Experience in fast-paced consumer products, fashion, beauty, lifestyle, or similar dynamic environments preferred.
• Excellent organizational and project management skills with strong attention to detail.
• Proactive, able to anticipate needs and drive projects independently.
• Strong vendor management and negotiation abilities.
• Experience managing budgets, invoices, contracts, and workplace expenses.
• Excellent interpersonal skills across all levels of an organization.
• Creative and enthusiastic about developing employee events and experiences.

Responsibilities

• Own the day to day operations of the Los Angeles office, ensuring the workplace is organized, functional, welcoming, and operating at a high standard.
• Serve as the primary point of contact for all office related needs, requests, and troubleshooting.
• Manage relationships with building management, vendors, contractors, maintenance teams, and other service providers.
• Oversee office supplies, equipment, food and beverage programs, deliveries, inventory, and general workplace needs.
• Identify opportunities to improve office processes, systems, organization, and overall efficiency.
• Manage workplace related budgets, invoices, contracts, and expenses.
• Coordinate repairs, maintenance, office improvements, and special projects from start to finish.
• Ensure the workplace maintains appropriate safety, security, and emergency preparedness standards.
• Create a thoughtful, engaging workplace experience that reflects the company's brand, culture, and values.
• Develop and execute employee events, celebrations, team building activities, lunches, offsites, and other cultural initiatives.
• Partner closely with People/HR and leadership to support employee engagement and company wide programming.
• Manage new hire workplace readiness, ensuring employees have everything they need for a seamless first day.
• Gather employee feedback and continuously identify ways to enhance the workplace experience.
• Bring creativity and fresh ideas to employee programming while maintaining strong attention to budget and execution.
• Plan and execute internal meetings, leadership gatherings, company events, celebrations, and special projects.
• Ensure employees, candidates, clients, and other visitors receive a polished and welcoming experience.
• Maintain conference rooms, common spaces, kitchens, and other shared areas to ensure they consistently reflect company standards.
• Partner with executives, HR, Finance, IT, and other teams on workplace initiatives and company priorities.
• Support office moves, expansions, renovations, seating plans, and other facilities projects as the organization grows.
• Coordinate with IT to ensure employee technology and workplace systems are functioning effectively.
• Take ownership of special projects and unexpected needs with a solutions oriented, no task too small mentality.

Skills

Workplace experience

Office management

Vendor management

Budget management

Event planning

Job description

Our client, a growing CPG company is seeking a skilled workplace experience manager to join their growing team!

Workplace Experience Manager

$100,000–$150,000 Base Salary + Benefits

The Opportunity

A dynamic, growing consumer products company is seeking a polished and highly organized Workplace Experience Manager to oversee the day to day operations and overall experience of its Los Angeles office.

This is an exciting opportunity for someone who loves creating an exceptional workplace and understands that a great office experience goes far beyond traditional office management. This person will be the heartbeat of the office, ensuring employees and guests feel welcomed, the space operates seamlessly, and company culture comes to life through thoughtful events, programming, and everyday experiences.

The ideal candidate is proactive, hospitality minded, resourceful, and comfortable working in a fast paced, entrepreneurial environment. You notice the details others miss, anticipate needs before they arise, and are equally comfortable managing a vendor relationship, planning a company event, or jumping in to solve an unexpected issue.

What You'll Do

Workplace Operations

• Own the day to day operations of the Los Angeles office, ensuring the workplace is organized, functional, welcoming, and operating at a high standard.
• Serve as the primary point of contact for all office related needs, requests, and troubleshooting.
• Manage relationships with building management, vendors, contractors, maintenance teams, and other service providers.
• Oversee office supplies, equipment, food and beverage programs, deliveries, inventory, and general workplace needs.
• Identify opportunities to improve office processes, systems, organization, and overall efficiency.
• Manage workplace related budgets, invoices, contracts, and expenses.
• Coordinate repairs, maintenance, office improvements, and special projects from start to finish.
• Ensure the workplace maintains appropriate safety, security, and emergency preparedness standards.

Employee Experience & Culture

• Create a thoughtful, engaging workplace experience that reflects the company's brand, culture, and values.
• Develop and execute employee events, celebrations, team building activities, lunches, offsites, and other cultural initiatives.
• Partner closely with People/HR and leadership to support employee engagement and company wide programming.
• Manage new hire workplace readiness, ensuring employees have everything they need for a seamless first day.
• Gather employee feedback and continuously identify ways to enhance the workplace experience.
• Bring creativity and fresh ideas to employee programming while maintaining strong attention to budget and execution.

Events & Hospitality

• Plan and execute internal meetings, leadership gatherings, company events, celebrations, and special projects.
• Ensure employees, candidates, clients, and other visitors receive a polished and welcoming experience.
• Maintain conference rooms, common spaces, kitchens, and other shared areas to ensure they consistently reflect company standards.

Cross Functional Support

• Partner with executives, HR, Finance, IT, and other teams on workplace initiatives and company priorities.
• Support office moves, expansions, renovations, seating plans, and other facilities projects as the organization grows.
• Coordinate with IT to ensure employee technology and workplace systems are functioning effectively.
• Take ownership of special projects and unexpected needs with a solutions oriented, no task too small mentality.

What We're Looking For

• 5+ years of experience in workplace experience, office management, facilities, hospitality, employee experience, or a related role.
• Experience within a fast paced CPG, fashion, beauty, lifestyle, entertainment, technology, or similarly dynamic environment preferred.
• Exceptional organizational and project management skills with strong attention to detail.
• Naturally proactive with the ability to anticipate needs and independently drive projects forward.
• Strong vendor management and negotiation skills.
• Experience managing budgets, invoices, contracts, and workplace expenses.
• Excellent interpersonal skills with the ability to build relationships across all levels of an organization.
• Creative and enthusiastic about developing employee events and experiences.
• Calm, resourceful, and solutions oriented when priorities change unexpectedly.
• High level of professionalism, discretion, and judgment.
• Comfortable working onsite and being highly visible and accessible to employees throughout the day.

The Right Fit

You are someone who genuinely enjoys taking ownership of a workplace and making it better. You have a hospitality mindset, an eye for detail, and the operational skills to ensure everything behind the scenes runs seamlessly.

You understand how much the physical workplace can influence culture and employee engagement, and you take pride in creating an environment where people enjoy coming to work. You are highly accountable, approachable, energetic, and willing to roll up your sleeves whenever needed.

Compensation:

$100,000–$150,000 base salary, commensurate with experience, plus benefits.

Location:

Los Angeles, CA. This is an onsite position.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.