Workplace Experience Coordinator

CBRE; San Francisco (CA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Résumé du poste

CBRE is seeking a Workplace Experience Coordinator in San Francisco to deliver a world-class service experience for employees and guests in a designated building.

You will be the first point of contact, greet visitors, issue passes, and handle calls while supporting events and daily operations. Requires a HS diploma, strong MS Office skills, and excellent organizational abilities.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsabilités

• First point of contact for visitors; issue passes; follow security protocols.
• Answer phones professionally; create presentations and speak to groups.
• Arrange and confirm activities (recreational, dining, business) for requests.
• Manage janitorial or maintenance work orders; coordinate workplace services.
• Acknowledge inquiries; provide solutions in a customer-service manner.
• Organize on-site events; secure space; set up/tear down; supply delivery.
• Follow property-specific security procedures; coordinate with vendors.
• Explain information clearly; follow manager directions; apply existing procedures.

Connaissances

Strong organizational skills

Communication skills

Microsoft Office proficiency

Formation

High School Diploma or GED

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

About the Role:

As a CBRE Workplace Experience Coordinator, you’ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $44,500 annually and the maximum salary for the Workplace Experience Coordinator position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Aff…