Workplace Experience Coordinator

AlertMedia; Austin (TX); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

401K with company match

Parental leave

Job summary

AlertMedia seeks a Workplace Experience Coordinator to join our People team at our Austin, TX headquarters. You’ll craft welcoming experiences for employees and visitors, coordinate culture moments, and support executives with calendars and events.

You’ll work across teams to develop engaging presentations, manage gifting, and grow the employee store. This role emphasizes proactive, detail-oriented collaboration in a fast-paced environment.

Qualifications

• Experience in workplace experience, employee engagement, hospitality, event coordination, or related field.
• Strong organizational skills with ability to manage multiple programs and projects.
• Warm, approachable presence and excellent interpersonal skills.
• Proficiency with common workplace tools like Microsoft 365 and Slack.
• Willingness to be onsite in Austin, Monday–Friday, during office hours.

Responsibilities

• Coordinate culture moments, wellness weeks, cultural celebrations, and Friday breakfast.
• Manage the company-wide values awards program each quarter with leadership.
• Create a welcoming front-of-house experience for visitors and interview rooms.
• Provide executive support with calendar and meeting coordination.
• Plan engaging, informative Tuesday lunch and townhall presentations.
• Oversee employee gifting and branded merchandise.

Skills

Organizational skills

Interpersonal skills

Event coordination

Guest and visitor management

Multitasking

Tools

Microsoft 365

PowerPoint

Slack

Job description

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

AlertMedia is seeking a Workplace Experience Coordinator to join our growing People team in our beautiful downtown Austin headquarters! In this highly visible role, you’ll help bring our culture to life by creating thoughtful, engaging experiences that make employees and visitors feel welcomed, connected, and supported.

Who you are: You’re a highly organized, people-focused coordinator who takes pride in creating meaningful workplace experiences. You bring warmth and professionalism to every interaction, whether you’re welcoming a visitor, supporting an executive, coordinating an employee event, or partnering with teams across the business. You’re comfortable managing multiple projects at once and have the attention to detail and follow-through to keep everything running smoothly. You enjoy turning ideas into memorable experiences, and you’re equally willing to lead a large company event or jump in to handle the small details that make it successful. You’re proactive, resourceful, and energized by a fast-paced, collaborative environment. Most importantly, you genuinely care about creating a workplace where employees feel connected, appreciated, and excited to be part of the team.

What you get to do every day:

• Coordinate our culture crew and recurring culture moments : treat week s , wellness weeks, cultural celebrations, and Friday breakfast , keeping them consistent, fun, and on-brand
• Coordinate the company-wide values awards program each quarter in partnership with the Chief People Officer
• Create a warm, well-run front-of-house experience, including visitor and interview room prep
• Provide executive assistant support to up to two of our executive leaders: calendar and meeting coordination as needed
• Partner with leaders across the business to develop engaging, informative Tuesday lunch and townhall presentations
• Own employee gifting for holidays, work anniversaries, and new babies using our employee gifting platform
• Own and grow the employee store, sourcing and ordering branded merchandise like shirts, sweaters, and hats
• Own AV, room setup, and deck prep for on-site events including T own H all s and Tuesday lunch es
• Serve as a member of the Workplace Safety Committee
• Partner with the Office Manager on moments where facilities and culture intersect for logistics and all-hands setup
• Gather employee feedback after events and programs, and use it to continuously improve what comes next

What you bring to the role:

• One to three years of experience in workplace experience, employee engagement, hospitality, event coordination, or a related field
• Strong organizational skills and the follow-through to manage multiple programs and projects at once without dropping details
• A warm, approachable presence and excellent interpersonal skills, comfortable engaging with employees, executives, and visitors alike
• Comfort coordinating with vendors and platforms (like our employee gifting platform) without owning the vendor relationship itself
• Proficiency with common workplace tools (Microsoft 365 with heavy PowerPoint usage , Slack); experience with event-planning or gifting-platform tools is a plus
• A proactive, detail-oriented, no-task-too-small mindset, and genuine enthusiasm for creating a great employee experience
• Ability to be onsite at AlertMedia’s Austin headquarters Monday- Friday during normal office hours
• Ability to lift or move materials as needed
• Self-starter and team player, willing to jump in on all projects as needed
• Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees

Location: This is a full time, in office position in Austin, TX. Must live in Austin or surrounding areas.

Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future.

Whyyou’lllove working atAlertMedia:

AtAlertMedia, youwon’tjust build your career —you’llbe part of something meaningful, surrounded by people who genuinely care about the work and each other.

• Competitive base salary + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we lovecelebratingeachother!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerousother awards
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team
• You'lldo meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

AboutAlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work.

Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage.We'dlove to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com .

Come join us in our mission to save lives and minimize loss through effective communication.