Workplace Exp Coordinator

CBRE; Bellevue (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests at a designated Bellevue building. You will greet visitors, issue passes, manage events, coordinate services, and support day-to-day operations while ensuring security procedures are followed.

The role requires a High School diploma or GED with up to 2 years of related experience, strong communication, and proficient use of Microsoft Office.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow standard work routines and guidelines.
• Strong communication skills to exchange straightforward information.
• Proficient with Microsoft Word, Excel, Outlook.
• Excellent organizational skills and inquisitive mindset.

Responsibilities

• Serve as first point of contact for visitors and guests; issue passes and follow security.
• Answer phones professionally and prepare presentations for groups.
• Arrange recreational, dining, and business activities as requested.
• Manage maintenance work orders; coordinate mail and office supply services.
• Address inquiries or complaints with a customer-service mindset.
• Organize and manage on-site events, including setup and teardown.
• Follow security procedures and coordinate with vendors as needed.
• Communicate detailed information clearly and follow manager directions.
• Perform duties using existing procedures with limited discretion.

Skills

Customer service

MS Office

Organizational skills

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $20/hour and the maximum salary for the position is $25/hour. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

This role will provide the following benefits:

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Aff…