Workplace Coordinator

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) in New York seeks a Workplace Coordinator to manage daily facilities operations, service requests, space changes, and asset management. You will act as a frontline workplace ambassador, coordinating with vendors and internal teams to ensure a smooth, productive environment.

The role emphasizes strong organizational skills, service orientation, and adaptability in a fast-paced corporate setting.

Qualifications

• HS diploma or GED.
• 2+ years of experience in facilities coordination, office management, or a similar role.
• Strong customer service orientation with excellent interpersonal skills.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services, with proficiency in workplace management systems and MS Office applications.
• Strong organizational skills with the ability to prioritize multiple tasks and adapt to changing priorities.
• Excellent communication skills, with experience coordinating service providers or vendors and managing inventory or space coordination.

Responsibilities

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery.
• Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries.
• Coordinate space changes, including moves, adds, and changes to workstations.
• Manage inventory and ordering of office supplies, furniture, and workplace essentials, maintaining accurate asset records.
• Coordinate with vendors and service providers to ensure effective, consistent service delivery.
• Conduct regular facility inspections and quality assurance checks, and coordinate meeting room setups and special event arrangements.
• Support visitor management, employee onboarding, emergency response procedures, and workplace improvement or sustainability initiatives.

Skills

Facilities coordination

Customer service

Interpersonal skills

Service request management

Vendor coordination

MS Office

Organization

Communication

Education

Associate's or Bachelor's degree in Facilities Management/Business Administration

Tools

Workplace management systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Coordinator-JLL

What this job involves:

As a Workplace Coordinator, you will manage daily facilities operations and workplace services for our client's offices, ensuring an exceptional experience for employees and visitors alike. You'll coordinate service delivery, respond to workplace needs, and support office operations that enhance both productivity and comfort. Acting as a frontline workplace ambassador, you'll serve as a key point of contact for workplace-related requests, working closely with vendors, service providers, and internal teams to keep the space running smoothly. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll help create a workplace where people can do their best work. You'll bring strong organizational skills, a service-first mindset, and the adaptability needed to thrive in a dynamic, fast-paced environment.

What your day-to-day will look like:

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery
• Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries
• Coordinate space changes, including moves, adds, and changes to workstations
• Manage inventory and ordering of office supplies, furniture, and workplace essentials, maintaining accurate asset records
• Coordinate with vendors and service providers to ensure effective, consistent service delivery
• Conduct regular facility inspections and quality assurance checks, and coordinate meeting room setups and special event arrangements
• Support visitor management, employee onboarding, emergency response procedures, and workplace improvement or sustainability initiatives

Required qualifications:

• HS diploma or GED
• 2+ years of experience in facilities coordination, office management, or a similar role
• Strong customer service orientation with excellent interpersonal skills
• Experience with service request management and problem resolution
• Knowledge of facility operations and workplace services, with proficiency in workplace management systems and MS Office applications
• Strong organizational skills with the ability to prioritize multiple tasks and adapt to changing priorities
• Excellent communication skills, with experience coordinating service providers or vendors and managing inventory or space coordination

Preferred qualifications:

• Associate's or bachelor's degree in Facilities Management, Business Administration, or a related field
• Facilities Management Professional (FMP) certification or equivalent
• Experience in technology company environments or similar corporate settings
• Background in hospitality, service management, or event coordination
• Knowledge of health and safety requirements for office environments
• Experience with space planning, move management, or continuous improvement methodologies
• Knowledge of sustainable workplace practices
• Background in project coordination or supporting workplace technology systems

Schedule: M-F 8AM-5PM

Location: New York, NY

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

75,000.00 – 80,000.00 USD per year

Location:

On-site –New York, NY

Job Tags:

Guest Service

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.