Facility Coordinator

JLL; Baltimore (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated is seeking a Facility Coordinator to support facility management across client locations. The role focuses on coordinating maintenance, managing work orders, and ensuring exceptional client service.

This onsite position requires coordinating with vendors and internal teams to minimize disruptions and maintain high-quality workplace experiences. Key responsibilities include scheduling maintenance, handling emergencies via the JLL Help Desk, and supporting

Qualifications

• Minimum 3 years of experience in facility administration, property administration, or a related role.
• Strong customer service orientation with excellent interpersonal communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Responsibilities

• Manage the work order process for assigned facilities, including tracking, scheduling, and follow-up activities.
• Coordinate preventive maintenance and reactive maintenance scheduling with onsite facility teams and vendors.
• Serve as the first point of contact for facility-related emergency requests through the JLL Help Desk.
• Support daily facility operations through monitoring of office and building conditions.
• Assist with planning and coordination of maintenance activities, events, and other facility projects.
• Communicate with clients, visitors, vendors, and service providers to ensure seamless execution of services with minimal disruption.
• Participate in performance meetings and support achievement of KPIs.

Skills

Customer service

Multitasking

Organization

Education

High school diploma

GED

Tools

Microsoft Excel

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facility Coordinator – JLL

What this job involves:

The Facility Coordinator supports the delivery of facility management services across assigned client locations by ensuring daily operations run smoothly and efficiently. This role is responsible for coordinating maintenance activities, managing work orders, supporting vendor relationships, and providing exceptional customer service to clients, visitors, and internal stakeholders. The position plays a key role in maintaining operational excellence, minimizing disruptions within the client environment, and supporting JLL’s commitment to delivering high-quality workplace experiences. This position is located onsite with the client five days per week.

What your day-to-day will look like:

• Manage the work order process for assigned facilities, including tracking, scheduling, and follow-up activities.
• Coordinate preventive maintenance and reactive maintenance scheduling with onsite facility teams and vendors.
• Serve as the first point of contact for facility-related emergency requests through the JLL Help Desk.
• Support daily facility operations through continuous monitoring of office and building conditions.
• Assist with planning and coordination of maintenance activities, special events, and other facility-related projects.
• Communicate with clients, visitors, vendors, and service providers to ensure seamless execution of services with minimal disruption.
• Participate in performance meetings and support achievement of operational and service delivery KPIs.

Required Qualifications:

• High school diploma or GED required.
• Minimum of 3 years of experience in facility administration, property administration, or a related role.
• Strong customer service orientation with excellent interpersonal communication skills.
• Proficiency with Microsoft Excel, including the ability to create and customize administrative reports.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong organizational and coordination skills.
• Ability to work onsite five days per week at the client location.

Preferred Qualifications:

• Experience supporting facility or property management operations within a manufacturing environment.
• Proficiency in Microsoft Office applications, including Word, Outlook, and PowerPoint.
• Ability to work independently with limited supervision.
• Experience coordinating vendors, service providers, and maintenance activities.
• Strong written and verbal communication skills.
• Ability to work under tight timelines and changing priorities.
• Collaborative working style with a proactive approach to problem-solving.

Location:

Baltimore, MD

Work Shift:

08 Hour Day - 1st Shift/Morning Shift

Salary:

$28 - $31 per hour.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Baltimore, MD

Expected compensation for this position:

60,000.00 – 65,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.