Working Supervisor, Neurodiagnostics

HealthPartners, Inc.; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

HealthPartners is seeking a Working Supervisor, Neurodiagnostics to lead the day-to-day operations of the neurodiagnostic area under the Neuroscience Operations Manager. The role involves scheduling, equipment and supplies management, and hands-on supervision as needed.

The position requires 5+ years in neurophysiologic monitoring and prior supervisory experience, with EEG/EP CNIM board registrations. Applicants should be professional, self-motivated and capable of building strong staff

Qualifications

• High school diploma or equivalent; graduate of an electroneurodiagnostic technology program or associate degree in a related field.
• Minimum of 5 years of work experience with a wide range of neurophysiologic monitoring.
• Previous supervisory experience.
• Board registration in EEG (REEGT), EP (REPT, R.NCS.T, CLTM, CNIM)

Responsibilities

• Supervise staff, including ability to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance; ensure compliance with policies.
• Lead daily operations of the neurodiagnostic lab to assure high patient satisfaction, care, quality and safety.
• Provide leadership, schedule staff, train new and existing staff; set service levels and staffing patterns.
• Develop and maintain training programs; ensure staff are trained on processes and equipment.
• Coordinate cross-functional communication to resolve issues affecting service levels for defined patient populations.
• Maintain accuracy in timekeeping, on-call scheduling and attendance records; ensure appropriate on-call integration.
• Monitor expenditures and assist in budgeting; pursue cost savings and revenue opportunities.
• Comply with safety, quality and regulatory standards; protect patient confidentiality; participate in corporate integrity initiatives.
• May perform as a working supervisor as needed.

Job description

HealthPartners is hiring a Working Supervisor, Neurodiagnostics. This position works under the general supervision of the Neuroscience Operations Manager, this roleleadsthe day-to-day operations and activities of the neurodiagnostic area. Including completing the time-keeping system schedules, annually, orders equipment and supplies and performs as a working supervisor as needed.Develops andmaintainstrainingprogramand trainsnew staff.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• High school diploma or equivalent.
• Graduate of anElectroneurodiagnosticTechnology program accredited by the Committee of Allied Health Education and/or an associate degree in a related field.
• Minimum of 5 years of work experience with a wide range of neurophysiologic monitoring.
• Previoussupervisory experience
• Licensure/ Registration/ Certification:
• Board registration in one or more of the following: EEG (REEGT), EP (REPT, R.NCS.T,CLTM, CNIM)
• Knowledge, Skills, and Abilities:
• Knowledge of basic human anatomy and physiology, knowledge of neurological disorders and diseases
• Knowledgeofelectroneurodiagnosticequipment
• Experience with computer operation/knowledge of basic electronics
• Understandingdetailed documentation and record keeping.
• Must be professional andself-motivated
• Ability to develop strong working relationships with all levels of staff.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• Bachelor’s degree
• Licensure/ Registration/ Certification:
• Certification in Neurophysiologic Intraoperative Monitoring (CNIM)
• Experience in EEG, long term monitoring, nerve conduction studies, and IOM.
• Knowledge, Skills, and Abilities:
• Ability to lead, direct and motivate a team of employees
• Demonstrated clinical knowledge of all neurodiagnostic testing procedures

ESSENTIAL DUTIES:

1. (10%) –Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train,rewardand review performance of employees.Ensurescompliancetoorganizational and departmental policies and procedures.
2. (25%) –Leads and directs the daily operations of the neurodiagnostic lab to assure the highest levels of patient satisfaction, care,qualityandsafety.

• Provide leadership, support and coordination of daily staff duties and schedules of all Neurodiagnostic Lab staff.
• Trainsnewand existing staff.
• Articulatesa clear visionfor service levels for patient care in areas of responsibility.
• Setsand manages staffing patterns which meet service levels in an effective and efficient manner.
• Develops andmaintainstraining program for new and existing staff.Ensuresstaff are trainedonall processes and equipment.
• Initiates cross-functional departmental communications toidentifyand resolve issues that interfere with the achievementtotarget service levels for a defined patient population.
• Presents a positive and professional image to internal and external staff and patients.
• Works with staff to develop, implement, review and update quality improvement efforts.
• Collaborates with physicians,cliniciansand support colleagues toidentifyand implement leading practice protocols,pathwaysand/or order sets for patient populations in areas of responsibility.
• Meets safety,qualityand regulatory standards.
• Develops,monitorsand ensures compliance with policies and procedures.
• Completes and manages the time keeping system schedules.Entersweekly schedules for the regular week andon-call. Approves time off requests and/or leaves of absence. Approves timecards.
• Enterstheappropriate on-calltech intosystemand assures that it is correct.

1. (15%) –Accountable for the stewardship of resources.

• Monitors expenditures to ensure complianceto approvedbudget
• Prepares operating and capital budgets annually in collaboration with the director and other leaders as needed. Investigates and corrects budgetary discrepancies. Pursues cost savings andorrevenue generating opportunities
• Maintains equipment and supplies by overseeinginventoriesand all orders, contactingappropriate personnelforrepairsand serving, meetswith sales representatives to discuss and evaluate new types of equipment.

1. (3%) – Complies with safety instructions,observessafe work practices, provides input on safetyissuesand promotes a safe work environment.
2. (1%) -Protects patient and member confidentiality
3. (1%) -Demonstratesparticipation in and support of the organization's Corporate Integrity Program byparticipatingin compliance-related education and training andcomplying withthe organization's policies and procedures.
4. (40%) -May perform as a working supervisor as needed.
5. (5%) -Performs other duties as assigned.