Working Supervisor, Neurodiagnostics

HealthPartners; Saint Paul (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

HealthPartners is seeking a Working Supervisor, Neurodiagnostics to oversee day-to-day operations of the neurodiagnostic lab and lead staff under the Neuroscience Operations Manager. The role includes scheduling, training, and ensuring compliance with safety and quality standards.

The ideal candidate has extensive experience in neurodiagnostic testing and a proven supervisory background, with credentials in EEG/EP registrations and a strong ability to lead teams and coordinate cross-functional

Qualifications

• High school diploma or equivalent.
• Electroneurodiagnostic program completion or related accredited associate degree.
• Minimum of 5 years of neurophysiologic monitoring experience.
• Previous supervisory experience.
• Board EEG/EP registrations (REEGT, REPT, R.NCS.T, CLTM, CNIM).

Responsibilities

• Supervise staff: hire, transfer, promote, discipline, and evaluate performance.
• Lead daily neurodiagnostic lab operations to ensure patient care quality and safety.
• Provide leadership and scheduling for Neurodiagnostic Lab staff.
• Train staff and articulate service level expectations.
• Set staffing patterns to meet service levels efficiently.
• Develop and maintain staff training programs for processes and equipment.
• Coordinate cross-functional communication to resolve issues and meet targets.
• Maintain professionalism with staff and patients.
• Work with physicians to implement leading practice protocols.
• Meet safety, quality and regulatory standards.
• Develop and ensure policy compliance.
• Manage timekeeping: weekly schedules, on-call, approvals.
• Enter on-call technicians into the scheduling system.
• Monitor expenditures and pursue cost savings opportunities.
• Maintain equipment and supply inventories; coordinate repairs and new equipment discussions.

Skills

Team leadership

Supervisory experience

Neurodiagnostic knowledge

Communication skills

Clinical documentation

Education

High school diploma or equivalent

Electroneurodiagnostic Technology program graduate or related associate degree (accredited)

Bachelor's degree (preferred)

Tools

Electrodiagnostic equipment

Job description

HealthPartners is hiring a Working Supervisor, Neurodiagnostics. This position works under the general supervision of the Neuroscience Operations Manager, this role leads the day-to-day operations and activities of the neurodiagnostic area. Including completing the time-keeping system schedules, annually, orders equipment and supplies and performs as a working supervisor as needed. Develops and maintains training program and trains new staff.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• High school diploma or equivalent.
• Graduate of an Electroneurodiagnostic Technology program accredited by the Committee of Allied Health Education and/or an associate degree in a related field.
• Minimum of 5 years of work experience with a wide range of neurophysiologic monitoring.
• Previous supervisory experience
• Licensure/ Registration/ Certification:
• Board registration in one or more of the following: EEG (REEGT), EP (REPT, R.NCS.T, CLTM, CNIM)
• Knowledge, Skills, and Abilities:
• Knowledge of basic human anatomy and physiology, knowledge of neurological disorders and diseases
• Knowledge of electroneurodiagnostic equipment
• Experience with computer operation/knowledge of basic electronics
• Understanding detailed documentation and record keeping.
• Must be professional and self-motivated
• Ability to develop strong working relationships with all levels of staff.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• Bachelor's degree
• Licensure/ Registration/ Certification:
• Certification in Neurophysiologic Intraoperative Monitoring (CNIM)
• Experience in EEG, long term monitoring, nerve conduction studies, and IOM.
• Knowledge, Skills, and Abilities:
• Ability to lead, direct and motivate a team of employees
• Demonstrated clinical knowledge of all neurodiagnostic testing procedures

ESSENTIAL DUTIES:

1. 10% - Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures.
2. 25% - Leads and directs the daily operations of the neurodiagnostic lab to assure the highest levels of patient satisfaction, care, quality and safety.

• Provide leadership, support and coordination of daily staff duties and schedules of all Neurodiagnostic Lab staff.
• Trains new and existing staff.
• Articulates a clear vision for service levels for patient care in areas of responsibility.
• Sets and manages staffing patterns which meet service levels in an effective and efficient manner.
• Develops and maintains training program for new and existing staff. Ensures staff are trained on all processes and equipment.
• Initiates cross-functional departmental communications to identify and resolve issues that interfere with the achievement to target service levels for a defined patient population.
• Presents a positive and professional image to internal and external staff and patients.
• Works with staff to develop, implement, review and update quality improvement efforts.
• Collaborates with physicians, clinicians and support colleagues to identify and implement leading practice protocols, pathways and/or order sets for patient populations in areas of responsibility.
• Meets safety, quality and regulatory standards.
• Develops, monitors and ensures compliance with policies and procedures.
• Completes and manages the time keeping system schedules. Enters weekly schedules for the regular week and on-call. Approves time off requests and/or leaves of absence. Approves timecards.
• Enters the appropriate on-call tech into system and assures that it is correct.

1. 15% - Accountable for the stewardship of resources.

• Monitors expenditures to ensure compliance to approved budget
• Prepares operating and capital budgets annually in collaboration with the director and other leaders as needed. Investigates and corrects budgetary discrepancies. Pursues cost savings and or revenue generating opportunities
• Maintains equipment and supplies by overseeing inventories and all orders, contacting appropriate personnel for repairs and serving, meets with sales representatives to discuss and evaluate new types of equipment.

1. 3% - Complies with safety instructions, observes safe work practices, provides input on safety issues and promotes a safe work environment.
2. 1% - Protects patient and member confidentiality
3. 1% - Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.
4. 40% - May perform as a working supervisor as needed.
5. 5% - Performs other duties as assigned.