Working Operations Manager- Second Shift

Foxtrot Aviation; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 78,000; Full time

Job summary

FoxTrot Aviation Services is seeking a 2nd Shift Working Operations Manager at Dallas Forth Worth International Airport to lead cleaning operations, manage a crew, and ensure safety and quality standards are met each night.

The role emphasizes physical work, 1-3 years of supervisory experience, and flexible scheduling to support seven-day coverage and flight operations. This position reports to regional management and collaborates with the home office.

Qualifications

• 1-3 years management or supervisory experience preferred.
• Be willing to perform very physical work.
• Open schedule availability.

Responsibilities

• Lead daily cabin cleanings to high detail in cockpit, galley, lavatory, and passenger seating.
• Oversee exterior aircraft cleaning, including outdoors in inclement weather.
• Maintain quality control by performing cabin walks to the checklist standard.
• Organize the team to maximize labor hours and cleaning effectiveness.
• Ensure safety standards are upheld throughout the operation.

Skills

Team leadership

Operations management

Safety compliance

Labor scheduling

Inventory & logistics

Job description

Working Operations Manager- Second Shift

FoxTrot Aviation Services is seeking a consistently hard-working 2nd Shift working Operations Manager based at Dallas Fort Worth International Airport withreliable quality service, cost management, and building a rock steady team.

1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.

• The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and FoxTrot standards.
• Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating area
• Cleaning the exteriors of aircraft, sometimes outside and in inclement weather
• Some locations are required to clean facilities to a high level of detail
• Ensuring quality control by performing cabin walks on every aircraft to the checklist standard
• Organizing the team to maximize labor hours and clean most effectively
• As the work is going on, ensure safety is upheld to the highest standards

Success metric is high cabin scores and high internal and external quality audit scores

• Maintain Cost Metrics and Paperwork to ensure profitability and compliance
• Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided)
• Ensure the team has enough hours at work to retain them
• Keep full records of badging complaint with airport rules
• Fill out HIT forms as hazards are identified
• Complete online forms and upload signed do lists throughout the night
• Take stock inventory and place orders with the logistics manager

Success metric is twofold:

• 100% closeout form, checklist, and debrief form compliance
• Labor metric adherence within tolerances on the pulse sheet
• Build a rock steady team, with strong communication and collaboration with the home office.
• Maintain positive, daily communication with the team
• Set elevation goals (development plans) for each team member with the help of leadership
• Train team members in quality work, checklist use, and safety
• Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboarding
• Complete disciplinary forms to document employees
• Advocate for raises for quality team members
• Helps other teams and drives to other locations to ensure network wide strength
• Maintains the company vehicle if necessary
• Success metric is less than 35% annual full time turnover at the location

The Operations Manager reports to the Regional Manager and/or Senior Operations Manager. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for FoxTrot's Clients.