Workforce Transformation Specialist

Socket.dev; Austin (TX); Hybrid; USD 50,000 - 66,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) seeks a Training and Development Specialist IV to drive training programs across HSCS facilities in Texas. The role focuses on content design, delivery, evaluation, and data reporting to improve staff development and performance.

The ideal candidate will coordinate SharePoint resources, track participation, and translate insights into actionable leadership reports.

Qualifications

• Experience delivering training and staff development programs.
• Ability to collect and report learner feedback and outcomes.
• Proficient in creating, organizing, and maintaining SharePoint resources.

Responsibilities

• Plan, develop, coordinate, and implement training and staff development activities for SSS programs.
• Create, deliver, and evaluate training content; collect data on participation and effectiveness.

Skills

Training development

Facilitation

Data analysis

SharePoint

Tools

SharePoint

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:Workforce Transformation Specialist
Job Title:Training and Development Spec4
Agency:Health & Human Services Comm
Department:CTD
Posting Number:20348
Closing Date:09/23/2026
Posting Audience:Internal and External
Occupational Category:Education Training and Library
Salary Range:$4,523.16-$5,888.50
Pay Frequency: Monthly
Salary Group:TEXAS-B-21
Shift:Day
Additional Shift: Telework:Eligible for Telework
Travel:Up to 50%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility Location: Job Location City:AUSTIN
Job Location Address:909 W 45TH ST #633 BLDG 3
Other Locations: MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN

JOB DESCRIPTION

Would you thrive in an environment where you learn, build connections, and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork and collaboration?

If you love the idea of helping facility staff reduce stress, increase job satisfaction, and feel happier at work, we are looking for you!

The Health and Specialty Care System (HSCS) is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need.HSCS serves 25+ facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities. HSCS Workforce Transformation (WFT) is part of Staff Support Services (SSS) in the Business Operations Unit.

The HSCS Workforce Transformation team supports HSCS facilities through data-informed, in-person, virtual, and hybrid, staff support activities. The Workforce Transformation Specialist (Training Specialist IV) works under the direction of the Workforce Transformation Director and performs highly complex training and development work.

The WFT Specialist supports Staff Support Services’ (SSS) programs and activities through training development, coordination, and facilitation; training evaluation, data collection, and reporting; dashboard maintenance; SharePoint site creation and maintenance; and process improvement support. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

The ideal candidate is an adaptive facilitator who reads the room and adjusts style, energy, and approach to meet the needs of diverse audiences to include different staff levels, departments, leadership levels, and facility cultures. They are flexible and responsive and can tailor content, delivery, and tone based on the audience dynamics and real-time feedback. They have a demonstrated ability to pivot quickly and smoothly to unforeseen circumstances.

This candidate will enjoy collecting quantitative and qualitative data using participant feedback, engagement data, and outcome metrics. They will utilize this data to track and report on training participation, effectiveness, and learner feedback, and will translate findings into clear insights for SSS leadership.

The WFT Specialist will own and maintain the SSS SharePoint site to ensure consistency in branding and user experience. The SharePoint site will be used as a repository of resources for facility leadership and staff to include items such as micro training videos, full presentations, handouts, job aids, etc. The WFT Specialist will be responsible for the design and content of the site.

This position, in addition to all SSS staff, is responsible for identifying trends and suggesting process improvement opportunities and ideas.

Telework eligibility depends on agency policy and operational needs.

This position will travel to HSCS Facilities in Texas and requires travel up to 50% of the time.

Essential Job Functions

1. Program Coordination and Implementation (40%)

Plans, develops, coordinates, and implements specialized training and staff development activities for the SSS programs