Workforce Transformation Lead

Texas Health and Human Services; Austin (TX); Hybrid; USD 57,000 - 75,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a Workforce Transformation Lead (Program Specialist VI) in Austin, TX to oversee training development, delivery, evaluation, and data reporting across HSCS facilities. Telework eligible, full-time position.

The ideal candidate will design and facilitate trainings, collect quantitative and qualitative data, maintain SharePoint resources, and identify process improvements to enhance staff engagement and service quality across multiple

Qualifications

• Experience leading training and development initiatives in public sector or healthcare environments.
• Strong data collection and interpretation skills for training effectiveness.

Responsibilities

• Design and develop training programs and materials for HSCS facilities.
• Coordinate and facilitate trainings across multiple facilities and departments.
• Collect, analyze, and report training participation, outcomes, and learner feedback.
• Maintain and enhance SharePoint sites to ensure branding and consistency.
• Identify and propose process improvements to enhance staff engagement and service quality.

Job description

Date: Aug 20, 2026
Location:
AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Workforce Transformation Lead
Job Title: Program Specialist VI
Agency: Health & Human Services Comm
Department: Support Services
Posting Number: 20352
Closing Date: 09/03/2026
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Range: $5,098.66 - $6,701.75
Pay Frequency: Monthly

Salary Group: TEXAS-B-23
Shift: Day

Additional Shift
Telework: Eligible for Telework
Travel: Up to 50%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:
Job Location City: AUSTIN
Job Location Address: 909 W 45TH ST #633 BLDG 3
Other Locations:
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Job Description

Would you thrive in an environment where you learn, build connections, and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork and collaboration?

If you love the idea of helping facility staff reduce stress, increase job satisfaction, and feel happier at work, we are looking for you!

The Health and Specialty Care System (HSCS) is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS serves 25+ facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities. HSCS Workforce Transformation (WFT) is part of Staff Support Services (SSS) in the Business Operations Unit.

The HSCS Workforce Transformation team supports HSCS facilities through data-informed, in-person, virtual, and hybrid, staff support activities. The Workforce Transformation Specialist Lead (Program Specialist VI) works under the direction of the Workforce Transformation Director and performs highly complex training and development work.

The WFT Specialist Lead supports Staff Support Services’ (SSS) programs and activities through training development, coordination, and facilitation; training evaluation, data collection, and reporting; dashboard maintenance; SharePoint site maintenance; and process improvement support. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

The ideal candidate is an adaptive facilitator who reads the room and adjusts style, energy, and approach to meet the needs of diverse audiences to include different staff levels, departments, leadership levels, and facility environments. They are flexible and responsive and can tailor content, delivery, and tone based on the audience dynamics and real-time feedback. They have a demonstrated ability to pivot quickly and smoothly to unforeseen circumstances.

This candidate will enjoy collecting quantitative and qualitative data using participant feedback, engagement data, and outcome metrics. They will utilize this data to track and report on training participation, effectiveness, and learner feedback, and will translate findings into clear insights for SSS leadership.

The WFT Specialist Lead will oversee the maintainance of the SSS SharePoint sites to ensure consistency in branding and user experience. The SharePoint site will be used as a repository of resources for facility leadership and staff to include items such as micro-training videos, full presentations, handouts, job aids, etc. The WFT Specialist Lead will be responsible for oversight of the design and content of the site.

This position, in addition to all SSS staff, is responsible for identifying trends and suggesting process improvement opportunities and ideas.

Telework eligibility