Master Trainer Program Specialist

FALL CREEK FARM & NURSERY; Terrell (TX); Hybrid; USD 50,000 - 81,000; Full time

Benefits offered by this job

100% health insurance for full-time

Defined benefit pension plan

15 paid holidays

Sick leave 8 hours monthly

Vacation leave 8 hours monthly

Job summary

The Texas Health and Human Services Commission (HHSC) seeks a Master Trainer Program Specialist to design and deliver engaging training programs for facility-level Master Trainers. You will collaborate with subject matter experts to align curricula with adult learning principles and state guidelines.

The role requires strong instructional design skills, experience delivering live and virtual sessions, and the ability to create compelling training materials.

Qualifications

• Graduation from an accredited four-year college or university with major coursework in English, instructional design, education, human resources, organizational development, or related field is preferred.
• At least 2 years’ experience as a trainer or instructional designer.
• Experience and education may be substituted year-for-year.

Responsibilities

• Plans, designs, develops, and manages engaging training programs for facility-level Master Trainers, coordinating schedules and logistics.
• Designs and develops instructor-led and computer-based training content and revises curricula to meet objectives using adult learning principles.
• Delivers high-quality instructor-led training sessions in person, virtually, or in a hybrid setting with effective classroom management.
• Collaborates with subject matter experts to formulate learning objectives and create instructional content based on feedback.
• Creates visually appealing training materials including graphics, videos, and interactive elements.
• Participates in evaluating training; focuses on continuous improvement.

Skills

Adult learning principles

Instructional design

Curriculum development

Learning theories

Education

Bachelor's degree in English, instructional design, education, HR, or related field

Tools

Microsoft Office

Adobe Creative Cloud

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: Master Trainer Program Specialist (Training and Development Spec4)

Job Details

• Salary Range: $4,523.16-$7,253.83 per month
• Pay Frequency: Monthly
• Salary Group: TEXAS-B-21
• Shift: Day
• Additional Shift: None
• Telework Eligible
• Travel: Up to 25%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility Location:
• Job Location City: TERRELL
• Job Location Address: 1200 E BRIN
• Other Locations: None
• MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077,6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN

Benefits of Working for HHS

• Medical insurance paid at 100% for eligible full-time employees and 50% for eligible dependents
• 15 paid holidays per year
• 8 hours of sick leave accrued monthly for full-time employees
• 8 hours of vacation leave accrued monthly for full-time employees (increasing with years of service)
• Defined benefit pension plan with lifetime annuities

HSCS Competency, Training, and Development (CTD) is part of the Staff Support Services (SSS) team in the Business Operations Unit. The HSCS CTD team supports facility CTD Departments by providing in-person, virtual, and hybrid training content as requested; creating and maintaining instructor-led and computer-based training and curriculum; responding to inquiries; providing guidance based on state mandates and HHS/HSCS policies and procedures; keeping accurate and up-to-date materials and records; managing and reporting data; certifying facility instructors; and facilitating division-wide training.

Essential Job Functions (EJFs)

• Plans, designs, develops, and manages engaging and effective training programs for facility-level Master Trainers. This includes coordinating schedules and logistics with stakeholders and preparing classrooms to create optimal learning environments. (30%)
• Designs and develops engaging, interactive, and effective instructor-led and computer-based training content or programs and revises existing curricula or programs, to meet identified objectives while incorporating adult learning principles and current instructional design techniques. (20%)
• Delivers high-quality instructor-led training sessions in person, virtually, or in a hybrid environment, using effective classroom management techniques, adapting to the audience’s needs and learning styles, and ensuring active participant engagement and knowledge retention. (15%)
• Collaborates with subject matter experts and team members as required to formulate learning objectives, assess training needs, and create or revise instructional content based on collaborative feedback. (15%)
• Creates visually appealing and user-friendly training materials that includes graphics, videos, and interactive elements. (10%)
• Participates in evaluating training and curriculum to identify challenges and opportunities with a focus on continuous improvement. (5%)
• Stays up to date on all laws, rules, policies, and procedures related to training and industry best practices. (5%)

Knowledge, Skills and Abilities (KSAs)

• Knowledge and understanding of adult learning principles, instructional design models, and learning theories.
• Knowledge of various training delivery methods, including in-person, virtual, and blended learning.
• Advanced skill in written and oral communication.
• Skill in formulating learning objectives and creating engaging curriculum and training materials with content tailored to diverse audiences and learning styles.
• Skill in providing interactive and engaging training sessions, workshops, and webinars.
• Proficient in Microsoft Office Suite and Adobe Creative Cloud products or similar software.
• Proficient in use of training technologies.
• Ability to manage multiple training projects simultaneously, meet deadlines, and adhere to project timelines.
• Ability to effectively work both independently and collaboratively as a member of the Competency, Training, & Development team.
• Ability to provide excellent customer service to HSCS leadership and facility staff.
• Ability to become a certified instructor in Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), Forklift Operation, Van Driving, and a Behavior Risk Management Program, which may require a valid driver’s license, clean driving record, and physical abilities that include lifting at least 55 pounds.
• Ability to lift and transport training materials (up to 55 pounds) for workshops or events.

Registrations, Licensure Requirements or Certifications

N/A

Initial Screening Criteria

• Graduation from an accredited four‑year college or university with major coursework in English, instructional design, education, human resources, organizational development, or related field is preferred.
• At least 2 years’ experience as a trainer or instructional designer.
• Experience and education may be substituted for one another on a year for year basis.

Additional Information

• Must live in Texas.
• Travel up to 25% may be required to deliver instructor‑led training sessions, provide facility support, and training program oversight.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.