Workforce Specialist (Career Resource Advisor) - WorkLink/Clemson

State of South Carolina; Clemson (SC); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Telecommuting options

Flexible schedules

Job summary

South Carolina Department of Employment and Workforce (DEW) seeks a Workforce Specialist within the Employment Services Division to connect jobseekers with opportunities and assist employers with postings, referrals, and career guidance. The SC Works system coordinates services across 12 local workforce boards.

The role supports job seekers in overcoming barriers to employment, delivering career guidance, résumés, screenings, and outreach while traveling across Anderson, Oconee, and Pickens

Qualifications

• High school diploma with 4+ years in customer service, recruitment, interviewing, counseling, or related field.
• Bachelor’s degree with 2+ years in customer service, recruitment, interviewing, counseling, or related field preferred.

Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Skills

Customer service

Recruitment

Interviewing

Education

Bachelor’s degree in related field

Job description

About Us

Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina's mountains and coast.

Job Responsibilities

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!

Job Description

Our Workforce Specialist serves within the Employment Services (ES) division. ES programs improve the functioning of the labor market by bringing together individuals who are seeking employment and employers who are seeking workers. The SC Works system provides jobseekers with career guidance, job referrals, assessments, and résumé assistance. Free tools to assist employers include posting job openings, recruiting and screening candidates, and reviewing job market trends. South Carolina's 12 local workforce development boards administer the SC Works Centers throughout the state.

The Workforce Specialist reports to the Employment Services Division in the Worklink Region. This role delivers a broad range of services to assist individuals in resolving barriers to employment and increasing skills to obtain or maintain employment.

This position may require scheduled travel to the following counties: Anderson, Oconee, and Pickens.

Key Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Education and Experience

A high school diploma with a minimum of four years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field.

Preferred Qualifications

Bachelor’s degree with at least two years of experience in customer service, recruitment, selection, interviewing, counseling, case management or a related field.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Salary

The hiring salary for this position is $41,616 per year.