WorkForce Software, Principal Implementation Consultant

apply; Roseland (NJ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

WorkForce Software, an ADP company, is hiring a Principal Implementation Consultant to drive long-term success for Fortune 500 clients across Maitland, FL; Livonia, MI; and Roseland, NJ. The role focuses on designing complex HR solutions and leading multi-system implementations with strong client relationships.

You will onboard clients, analyze existing processes, and guide adoption of WorkForce software, collaborating with internal teams and ensuring high client satisfaction throughout the

Qualifications

• 6–8 years of software implementation experience.
• Strong Excel and MS Office proficiency.
• Experience with Waterfall or Agile methodologies.
• Willingness to travel up to 50% (domestic and international).

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.
• Implement WorkForce Software Technologies. You will analyze existing systems, interface requirements, and business processes to implement the WorkForce solution.
• Partner Internally. You will collaborate with sales and support and coordinate with the client project team.
• Multi-Task & Communicate. Manage multiple time-sensitive projects and share essential information with clients and teams.

Skills

Software implementations

Agile/Waterfall

Tools

Excel

Job description

WorkForce Software, an ADP company, is hiring a Principal Implementation Consultant in Maitland, Florida; Livonia, MI; or Roseland, NJ.

• Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress?
• Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
• Are you looking to be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may beanopportunityfor you. Read on and decide for yourself.

As an Principal Implementation Consultant, you will carry the WorkForce Software (WFS) relationship forward after a sale and enable the first interaction between WorkForce’s largest clients and our industry-leading HR solutions. You will build relationships with clients and seamlessly implement our technologies to ensure your clients achieve long-term success. Once WorkForce’s services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees.

Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide clients towards the best WorkForce solution. You will use your deep knowledge of Human Capital Management to design and build complex solutions for our enterprise client base, including the Fortune 500.

To thrive in this role, you have a way with clients that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andtake actionon. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

A little about ADP:

We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Responsibilities

What you can expect on a typical day:

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
• ImplementWorkForce Software Technologies. You will analyze existing systems, interface requirements, and business processes.You willincorporate new processes, tools, and approaches when recommendingand implementingtheWorkForce solution.
• Partner Internally. Youwillcollaborate with associates in sales and support and exchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
• Multi-Task & Communicate. You will work on multiple time-sensitive projects and follow-up items simultaneously.You will share essential information with clients and the teams you work with at ADP.

TO SUCCEED IN THIS ROLE:

Required Qualifications

• You have at least 6-8 years of experience working in software implementations.
• You have intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• You have experience with Waterfall or Agile methodologies
• You will have the ability to travel up to 50% with the potential for international travel
• Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiencescould include:

• Experience noted above OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications

• Strong comprehension of implementation principles and lifecycles
• Demonstrates technical aptitude to learn quickly and adpts to new circumstances
• Ability to work on a dynamic, client-focused team and establish excellent working relationships
• Familiarity with or background in HR, Payroll, or Workforce Mangement
• Experience providing application support for complex software systems

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

• Belongby joining one of our Business Resource Groupstoconnect globally with networks and allies who share common interests and experiences.
• Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving backandgenerating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.