Workforce Scheduler: Real-Time Staffing & Analytics

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Holiday Inn Club Vacations in Orlando, FL is seeking a Workforce Scheduling Coordinator to create, edit, and maintain schedules for the Owner Support team. The role uses workforce management software to publish schedules, track attendance, and report on payroll compliance.

Responsibilities include real-time monitoring of schedule adherence, communicating deficiencies to leadership, and proactive scheduling to mitigate risks impacting objectives and financial goals.

Qualifications

• Minimum of one year of experience with workforce management/planning.

Responsibilities

• Create, edit, and modify schedules for the Owner Support department.
• Publish schedules and manage time off, overtime requests.
• Maintain records of agent schedules for attendance and payroll.
• Monitor schedule adherence and assist with real-time adjustments.
• Communicate deficiencies to supervisor and mitigate risks.

Skills

Workforce management

Scheduling

Communication

Job description

Holiday Inn Club Vacations in Orlando, FL is seeking a Workforce Scheduling Coordinator to create, edit, and maintain schedules for the Owner Support team. The role uses workforce management software to publish schedules, track attendance, and report on payroll compliance.

Responsibilities include real-time monitoring of schedule adherence, communicating deficiencies to leadership, and proactive scheduling to mitigate risks impacting objectives and financial goals.