Workforce Planning Specialist

FM; Massachusetts; Hybrid; USD 90,000 - 130,000; Full time

Job summary

FM is seeking an HR Workforce Planning Specialist to partner with HRBPs and business leaders globally, translating strategy into actionable workforce insights, and analyzing demand, supply, location, and skills to inform planning discussions.

This role ensures workforce plans are viable by aligning headcount with budget, capacity, and technology, collaborating with HR, Finance, Real Estate/Facilities, and IT. Occasional travel may be required.

Qualifications

• 3+ years in workforce planning, HR analytics, or related roles.
• Bachelor's degree in Human Resources, Business, Economics, Finance, Analytics, or related field.
• Master's degree or coursework in workforce planning, analytics, or business strategy is a plus.
• Workforce planning certification is a plus.
• Experience with demand and supply analysis and global workforce environments preferred.
• Experience with Workday and workforce planning software preferred.

Responsibilities

• Partner with HRBPs and business stakeholders to perform workforce demand and supply analysis by role, location, and specialty.
• Coordinate workforce plans with office space, labor budget, and technology enablement with Finance, Real Estate/Facilities, and IT.
• Conduct workforce location planning and assess operational impacts of changes such as growth, reductions, capacity, and location shifts.
• Contribute to a comprehensive workforce planning roadmap and governance processes.
• Execute workforce planning activities across enterprise planning cycles and deliver related materials.
• Analyze long‑term workforce risks and opportunities and translate findings into actions.
• Drive gap‑closing actions with hiring, redeployment, reskilling, and role redesign.
• Produce workforce planning outputs like dashboards, summaries, and planning scenarios.

Skills

Analytical skills

Clear communication

Cross-functional teamwork

Data analysis

Prioritization

Adaptability

Education

Bachelor's degree in HR/Business/Analytics

Master's degree or related coursework (plus)

Tools

Workday

Workforce planning software

Job description

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Job Summary:

This role supports HR Business Partners (HRBPs) and business leaders globally in operational and strategic workforce planning. The Specialist translates business strategies into actionable workforce insights, analyzing demand, supply, location, and skills, and supports planning discussions leading to effective decisions.

This role ensures workforce plans are viable by aligning headcount needs with budget, capacity, and technology, collaborating closely with HR, Finance, and business stakeholders.

Reporting to the Staff VP, HR Data and Innovation, this position operates under the HR Operations Manager - People Analytics. It involves close collaboration with HRBPs, HR Analytics, Finance, and other business stakeholders.

Schedule & Location:

This is a full time office based position with flexibility. The location for this position is in Boston, MA - South Station Tower. Occasional domestic travel may be required.

Responsibilities:

• Partner with HRBPs and business stakeholders to perform workforce demand and supply analysis using established methods, identifying gaps and surpluses by role, skill, location, and specialty.
• Serve as the central coordination point within the HR team to align workforce plans with office space, labor budget, and technology enablement, partnering with Finance, Real Estate/Facilities, and IT.
• Perform workforce location planning and assess operational impacts of workforce changes, including growth, reductions, capacity, and location shifts.
• Contribute to the development and refinement of a comprehensive workforce planning roadmap and workforce planning processes.
• Execute operational and strategic workforce planning, including enterprise planning cycles and delivery of the workforce planning roadmap aligned to business strategy.
• Analyze long‑term workforce risks and opportunities, including skills gaps, critical roles, and succession exposure, and translate findings into workforce implications and actions.
• Partner with HRBPs, Finance, and stakeholders to drive gap‑closing actions, including hiring, redeployment, reskilling, role redesign, and timing adjustments.
• Produce workforce planning outputs, including summaries, dashboards, scenarios, and planning materials.
• Apply enterprise workforce planning standards and governance and participate in recurring planning cycles and updates.

Qualifications

Required Work Experience:

• 3+ years in workforce planning, HR analytics, or related roles.

Highly Preferred Work Experience:

• Experience with demand and supply analysis and global workforce environments preferred.
• Experience with Workday and workforce planning software preferred.

Required Education:

• Bachelor's degree in Human Resources, Business, Economics, Finance, Analytics, or related field required (a combination of education, experience and skills will be considered in lieu of a degree).

Highly Preferred Education:

• Master's degree or coursework in workforce planning, analytics, or business strategy is a plus.
• Workforce planning certification is a plus.

Required Skills:

• Strong analytical skills and ability to connect data to business needs.
• Clear communication and ability to explain insights in plain language.
• Effective in cross-functional teamwork and influencing without authority.
• Proficient in data analysis to identify trends and assess risks.
• Ability to manage multiple priorities and handle sensitive data.
• Solutions-oriented, adaptable, and committed to continuous learning.

The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.