Workforce Planning Manager

110 Visa U.S.A. Inc.; United States; Hybrid; USD 116,000 - 186,000; Full time

Job summary

Visa is seeking a Workforce Planning Manager to drive the workforce strategy through in-depth analysis and actionable insights. You’ll collaborate with Finance, People partners, and Talent Acquisition to align headcount with Visa’s 2030 People Team strategy.

You will lead data-driven initiatives, manage headcount data in Workday, and provide reporting to support strategic workforce decisions across the business.

Qualifications

• Bachelor’s degree with 5+ years in workforce planning, HR analytics, or business operations.
• Experience with Workday HCM for data entry and reporting.
• Strong analytical skills with Excel, PowerQuery, PowerBI/Tableau.
• Excellent communication and stakeholder management.
• Collaborative mindset with willingness to receive feedback.

Responsibilities

• Coordinate workforce planning pods with Finance and People partners.
• Assist in managing workforce data in Workday and validate plans.
• Provide ad-hoc reporting for cost, location strategies, headcount.
• Research headcount changes to support budget and org initiatives.
• Ensure data integrity with periodic headcount clean-up.
• Generate workforce reports and insights for actions.
• Explain methodologies and validate AI/CoPilot outputs.
• Support hiring managers, Finance, and partners with requests.
• Align workforce plans with Visa’s long-term goals.

Skills

Workforce planning

HR analytics

Communication

Stakeholder management

Collaboration

Education

Bachelor’s Degree

Tools

Workday HCM

Excel

PowerBI

PowerQuery

Tableau

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

As a Workforce Planning Manager, you will support Visa’s workforce strategy by providing in-depth analysis and insights that help optimize headcount management. This role will focus on analyzing workforce data, supporting strategic workforce plans, and ensuring accurate headcount management. You will collaborate closely with key cross-functional stakeholders across Finance, People business partners, and Talent Acquisition to provide actionable insights and contribute to Visa’s 2030 People Team strategy.

Key Responsibilities:

• Coordinate workforce planning “PODs” in collaboration with Finance, People Business Partner, and the business aligning on critical WFP decisions.
• Assist in managing workforce data in Workday, ensuring accurate data entry, position management, and validation of workforce plans
• Provide ad-hoc reporting and analysis support for delivery on key business requests, such as but not limited to cost / location strategies, span of control analysis, adherence to OD and LS principles, headcount movement, etc
• Research headcount / position changes to support financial requests such as cost center changes, budget transfers, strategic organizational initiatives
• Perform periodic headcount clean-up exercises to ensure workforce plan data integrity (job posting title alignment, position closures)
• Analyze workforce data and trends supporting workforce intelligence.
• Assist w/ data collection for key WFP program / initiatives such as leadership development and early career program requests
• Generate and analyze workforce reports, highlighting different insights which may be used to drive further analysis and actions in the business
• Ensure accuracy and reliability of workforce data and reporting by proactively validating formulas, queries, and outputs, while meeting defined timelines for analysis delivery
• Be able to explain they how and why in reporting, formulas and analysis presented regardless of source (ie AI / CoPilot utilization)
• Ensure any utilization of AI tools are properly vetted for accuracy before sharing with stakeholders
• Apply learnings and exhibit growth and application to new concepts and requests and willingness to share new skills acquired with others
• Provide accurate, timely, cross collaborative support for workforce planning requests across but not limited to Hiring Managers, Finance & People partners
• Collaborate with Workforce planning peers ensuring workforce plans are aligned with Visa’s business priorities, long‑term strategic goals, and financial plan

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• Bachelor’s Degree with 5+ years of relevant experience in workforce planning, HR analytics, or business operations
• Experience with Workday HCM and other HR systems for data entry and reporting
• Strong analytical skills, with experience in Excel, PowerQuery, PowerBI/Tableau and/or other data analysis or workforce planning tools
• Excellent communication and stakeholder management skills with the ability to explain complex data insights to non‑technical stakeholders in a clear and accessible manner.
• Ability to thrive in a collaborative environment, with a fun attitude and drive to deliver quality work
• Willingness to take and apply feedback to further develop Workforce planning skills

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $116,300.00 to $ 186,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.