Workforce Planning and Staffing Analyst

U.S. Customs and Border Protection; Indianapolis (IN); On-site; USD 75,000 - 116,000; Full time

Job summary

U.S. Customs and Border Protection in Washington, DC or Indianapolis, IN seeks a workforce planning and recruitment specialist at the GS-11/12 level.

The position provides staffing-level analysis, collaborates with managers and HR staff, and supports salary funding decisions and background checks. The role includes coordinating recruitment documentation and delivering workforce metrics for leadership review.

Qualifications

• Experience coordinating recruitment or staffing information with managers, supervisors, HR staff, or stakeholders.
• Experience updating and maintaining databases or systems used to monitor staffing levels and hiring actions.
• Experience supporting workforce planning studies and process improvements.

Responsibilities

• Coordinate recruitment requirements and documentation with hiring managers and HR staff.
• Advise managers on workflow planning, attrition trends, and salary funding.
• Serve as liaison between OFAM managers and HR staff on recruitment matters.
• Prepare workforce metrics, staffing reports, and briefing materials for leadership.

Skills

Recruitment coordination

Workforce analytics

Data management

Stakeholder communication

Job description

U.S. Customs and Border Protection in Washington, DC or Indianapolis, IN seeks a workforce planning and recruitment specialist at the GS-11/12 level.

The position provides staffing-level analysis, collaborates with managers and HR staff, and supports salary funding decisions and background checks. The role includes coordinating recruitment documentation and delivering workforce metrics for leadership review.