Workforce Operations Assistant

Eckerd Connects; Kenansville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Low-Cost Medical, Dental and Vision

Paid Time Off

11 paid holidays

Retirement savings plan with employer

Flexible spending accounts

Disability insurance

Life and AD&D Insurance

PSLF Eligible Employer

PTO Exchange

Job summary

Eckerd Connects is seeking an administrative support professional in North Carolina. The role focuses on calendar management, meeting coordination, data entry and reporting, and general clerical duties to support program operations.

Ideal candidates have a High School diploma and at least two years of hands-on administrative experience, with strong MS Word/Excel/PowerPoint/Outlook skills, attention to detail, and reliable communication. Valid driver’s license and drug screening are required.

Qualifications

• High School diploma or equivalent required.
• 2+ years of hands on administrative support experience.
• Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must; knowledge of operating standard office equipment; excellent communication skills both written and verbal; ability to prioritize projects; strong problem solving skills; good research skills and attention to detail.

Responsibilities

• Screen and field calls; manage calendars; arrange meetings and program events; prepare reports; filing and data entry; receive and direct visitors; word processing; create spreadsheets and presentations.
• Provide general administrative and clerical support including mailing, scanning, faxing and copying; reserve space, order refreshments and prepare presentation materials for meetings and workshops as needed.
• Schedules participant intake, orientation, and workshops.
• Establishes and maintains monthly and quarterly reports for internal and external customers and community partners to ensure timely and accurate information flow.
• Develops and maintains filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access.
• Ensures quality control by confirming all documentation is scanned and accurate in the database and/or State Reporting System.
• Conducts follow-up services by contacting participants and documenting status monthly.
• Performs random file audits to ensure compliance with Federal, State and local requirements.

Skills

MS Word

MS Excel

MS PowerPoint

MS Outlook

Communication skills

Attention to detail

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

Our Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $18.00

Duties & Responsibilities

• The responsibilities of this position include screening and fielding calls; managing calendars; arranging for meeting and programmatic events; preparing reports, filing and entering data; receiving and directing visitors; word processing; creating spreadsheets and presentations.
• Provides general administrative and clerical support including mailing, scanning, faxing and copying, reserves space, orders refreshments and prepares presentation materials for meetings and workshops as needed.
• Schedules participant intake, orientation, and workshops.
• Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners to ensure the timely and accurate flow of information.
• Develops and maintains a filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access.
• Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or State Reporting System.
• Conducts follow-up services by contacting participants and documenting current status on a monthly basis. i>
• Conducts random file audits to ensure compliance with Federal, State and local requirements.

Qualifications

• High School diploma or equivalent required.
• 2+ years of hands on administrative support experience.
• Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must, knowledge of operating standard office equipment, excellent communication skills both written and verbal, ability to prioritize projects, strong problem solving skills, good research skills and attention to detail
• Must have appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibilit y.