One Stop Operations Coordinator

Eckerd Connects; Greenville (SC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan with employer match 5%

Flexible spending accounts

Disability insurance

Life insurance

PSLF eligible employer

PTO exchange

Job summary

Eckerd Connects is seeking an energetic One-Stop Operations Coordinator to manage daily operations at the local Job Center/WIOA One-Stop Career Center(s). The role focuses on high-quality service delivery to job seekers, employers, and partners, while ensuring staffing coverage and effective communication.

You will help coordinate coverage plans, monitor supplies, and drive collaboration among partners to meet performance goals.

Qualifications

• Bachelor’s degree in social services, counseling, business, or a related field.
• 2+ years of relevant work experience; prior experience with the target population is preferred.
• Experience with social services in the community, particularly in workforce, employment and training.
• Must pass background screening and drug test; background checks required.
• Must have valid driver’s license and be able to travel; may involve driving for business purposes.

Responsibilities

• Coordinate daily operations of the local Job Center/WIOA One-Stop Career Center(s) to ensure high-quality service delivery.
• Ensure staffing coverage aligns with the service plan and explore coverage for office closures.
• Coordinate and relay coverage plans; monitor supplies and inventory.
• Ensure partner collaboration to meet contractual performance goals within budget and program deliverables.
• Maintain monthly and quarterly reports; provide information to region’s ADA & EEO Coordinator.

Skills

MS Office proficiency

Education

Bachelor's degree or related field

Tools

Microsoft Office

Database tracking systems

Job description

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

Our Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&DD Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $28.00

Duties & Responsibilities

• The One-Stop Operations Coordinator is an integral part of the Eckerd Workforce Development Team and is responsible for coordinating the daily operations of the local Job Center/WIOA One-Stop Career Center(s) to ensure seamless, high-quality service delivery to job seekers, employers, and partners.
• Ensure that center staff are appropriately deployed and that staffing ratios comply with the service plan.
• Coordinate and relay coverage plans for office closures and outages.
• Ensure that all partners are working together to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables.
• Ensure a positive and welcoming customer experience at all regional One-Stop Centers.
• Monitor supplies, order inventory, and report needs accordingly.
• Communicates facility and partner needs to Eckerd manager and funder contacts.
• Assists with scheduling and delivering One-Stop Partner meetings; assists in establishing linkages with other community service-related
• Assist in maintaining agreements (MOUs & MOAs) with partners in the region
• Establishes and maintains monthly and quarterly reports to ensure the timely and accurate flow of information including providing information to the region’s ADA & EEO Coordinator.

Qualifications

• Bachelor’s degree in social services, counseling, business, or a related field from an accredited college or university; or a suitable combination of education and experience.
• 2+ years or more years of relevant work experience. Previous experience working with the target population is preferred.
• Experience with social services in the community, particularly in workforce, employment and training. Demonstrated proficient in using Microsoft Office applications, database tracking systems.
• Must successfully pass a background screening process, including, but not limited to, state, local, and funder criminal background check requirements.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
• Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. Some travel maybe required. Facilitate travel through the assigned area.
• This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.