Workforce Navigator (Case Management)

OIC of South Florida; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Retirement savings plan

Professional development opportunities

Job summary

A community support organization located in Miami, Florida is seeking a Career Navigator II to empower clients facing barriers to employment. This role involves crafting personalized career plans, coaching participants, and connecting them with valuable services. The ideal candidate will hold a Bachelor’s degree in Social Work or a related field, have over 4 years of relevant experience, and possess strong communication skills. Join a passionate team dedicated to making a real difference in the community with competitive benefits and opportunities for career growth.

Qualifications

• 4+ years of experience in case management or workforce development.
• Ability to read labor market trends and connect people with opportunities.
• Experience coaching diverse populations.

Responsibilities

• Create and navigate personalized career plans for participants.
• Connect clients to supportive services to overcome obstacles.
• Collaborate with local employers to identify job trends.
• Document milestones and track participants' progress.

Skills

Case management

Career coaching

Communication skills

Technical skills (Microsoft Office)

Bilingual (English/Spanish or Haitian Creole)

Education

Bachelor’s degree in Social Work or related field

Master’s degree (preferred)

Job description

Who We Aren

At OIC of South Florida, we’re all about breaking barriers and building futures. We empower folks coming out of tough situations — like justice involvement or unemployment — to find solid career paths and become thriving, self-sufficient members of their communities. If you’re passionate about people, excited about career growth, and love connecting individuals with real opportunity, this role is calling your name!

What You’ll Do

As a Career Navigator II, you’ll be the champion our clients need to help them navigate the twists and turns on their journey to success. You won’t just be managing cases—you’ll be crafting personalized career roadmaps, coaching participants through challenges, and celebrating every win along the way. From helping someone earn their first credential to landing that first job (or a better one!), you’ll be the key to making it all happen.

You’ll also build bridges — connecting participants to wraparound services like housing, transportation, and childcare, and linking with employers hungry for talent. Your mission? Guide, inspire, and empower clients to build real, lasting careers that change their lives.

Your Day-to-Day Adventures

• Partner one-on-one with participants to create and navigate personalized career plans that fit their skills, goals, and dreams.
• Help folks overcome obstacles by connecting them to supportive services — because sometimes success means more than just a job!
• Coach, encourage, and empower with positivity and purpose — your guidance will help clients stay on track and confident.
• Collaborate with local employers and industry leaders to keep your finger on the pulse of job trends and opportunities.
• Track progress like a pro — documenting milestones, keeping data tight, and using insights to make each participant’s journey smoother.
• Show up as a community connector — joining workforce boards, coalitions, and team meetings to build a stronger support network.

What You Bring to the Table

• A Bachelor’s degree in Social Work, Workforce Development, Human Services, or a related field. (Master’s? Even better!)
• At least 4 years rocking case management, career coaching, or workforce development with diverse, high‑need populations.
• A knack for reading the labor market, spotting in‑demand skills, and helping people match with the right opportunities.
• Top‑notch communication and coaching skills — you know how to motivate and inspire people to believe in themselves.
• Tech‑savvy with Microsoft Office and case management systems — keeping your paperwork on point without missing a beat.
• Bonus points for bilingual skills (English/Spanish or Haitian Creole) to connect with our diverse South Florida community.

Why You’ll Love It Here

• Make a Real Difference: Every day, you’ll help people rewrite their stories and unlock new possibilities.
• Team Vibes: Join a passionate crew committed to uplifting communities with respect, energy, and fun.
• Grow Your Career: We invest in your professional development and want you to soar with us.
• Competitive Benefits: Health, dental, vision, retirement savings — we’ve got you covered.
• Flexible Travel: Get out and about in the community to meet clients where they are.

Competitive Benefits Package Offered

Available medical, dental and vision coverage. Employer-paid benefits include STD, LTD, ADD/Life; 403‑B retirement/investment savings plan contribution.