Workforce Management Supervisor - Restaurant Division - Aria

MGM Resorts; United States; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts

Free meals

Free parking

Health & income protection

Professional development

Job summary

MGM Resorts in Las Vegas, NV is seeking a Workforce Management Supervisor to lead daily scheduling across the property and optimize labor planning while ensuring coverage and compliance.

You will collaborate with department schedulers and managers to develop scheduling enhancements, drive efficiency, and coach the Workforce Management team to deliver exceptional guest experiences.

Qualifications

• 2+ years of prior relevant experience.
• Must be a minimum of 21 years of age.

Responsibilities

• Lead and support the Workforce Management team by ensuring completion of daily scheduling tasks and coverage.
• Collaborate with department schedulers and managers to ensure accurate staffing levels and efficiency strategies.
• Devise scheduling enhancements and create new business models.
• Partner with department leaders to optimize staffing and drive scheduling improvements.
• Identify best practices to maximize staffing while complying with labor agreements and regulations.
• Adhere to ethical practices in managing Workforce Management Specialists.

Skills

Workforce management

Scheduling

Leadership

Labor planning

Team collaboration

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Workforce Management Supervisor, you play a key role in maintaining smooth daily operations and effective labor planning across the property. Through strong collaboration and effective leadership, you'll help drive operational efficiency and provide the scheduling support needed to deliver an exceptional guest experience.

THE STARTING RATE:

$26

THE DAY-TO-DAY:

• Lead and support the Workforce Management team by ensuring completion of daily scheduling tasks, including securing coverage for leave requests and call outs, balancing workloads, and providing support the growth by providing continuous training and development to enhance scheduling solutions
• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
• Devise scheduling enhancements and create new business models
• Partner with department leaders to optimize staffing, drive scheduling improvements, and develop innovative business models
• Discover new best practices to best utilize staffing while following current labor agreements and regulations
• Adhere to all ethical and equity when managing Workforce Management Specialists and various department inquiries

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age
• 2+ years of prior relevant experience required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community