Workforce Management Supervisor - Casino Division - The Cosmopolitan

MGM Resorts International; Las Vegas, Northern (NV, KY); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel/food/retail

Free meals

Free parking

Health & income protection

Professional development

Volunteer opportunities

Job summary

MGM Resorts International is seeking a Workforce Management Supervisor for The Cosmopolitan in Las Vegas. You will lead daily scheduling, secure coverage for leaves, and balance workloads across departments to ensure smooth operations and excellent guest service.

You will collaborate with schedulers and managers to optimize staffing, develop innovative scheduling models, and ensure adherence to labor agreements and regulations.

Qualifications

• Experience in workforce management or scheduling in a hospitality or gaming environment is preferred.

Responsibilities

• Lead daily scheduling tasks and secure coverage for leave requests and call outs.
• Collaborate with department schedulers and managers to ensure accurate staffing levels.
• Devise scheduling enhancements and create new staffing models.
• Partner with department leaders to optimize staffing and drive scheduling improvements.
• Ensure compliance with labor agreements and regulations while managing WB staff.

Skills

Scheduling

Labor planning

Team leadership

Cross-functional collaboration

Job description

## Workforce Management Supervisor - Casino Division - The CosmopolitanApply: Office - The Cosmopolitan: Full time: Posted Today: 279501Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:**As a Workforce Management Supervisor, you play a key role in maintaining smooth daily operations and effective labor planning across the property. Through strong collaboration and effective leadership, you’ll help drive operational efficiency and provide the scheduling support needed to deliver an exceptional guest experience.**THE STARTING RATE:** $26 **THE DAY-TO-DAY:*** Lead and support the Workforce Management team by ensuring completion of daily scheduling tasks, including securing coverage for leave requests and call outs, balancing workloads, and providing support the growth by providing continuous training and development to enhance scheduling solutions* Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies* Devise scheduling enhancements and create new business models* Partner with department leaders to optimize staffing, drive scheduling improvements, and develop innovative business models* Discover new best practices to best utilize staffing while following current labor agreements and regulations* Adhere to all ethical and equity when managing Workforce Management Specialists and various department inquiries**THE IDEAL CANDIDATE:*** Must be a minimum of 21 years of age* 2+ years of prior relevant experience required**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:** https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10627Are you ready to **JOIN THE SHOW**? Apply today!