Business Analyst Lead

Hyster-Yale Materials Handling; Greenville (NC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid work option

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with profit sharing

Job summary

Hyster-Yale Materials Handling, Inc. is seeking a Business Analyst Lead to partner with business teams, translate goals into requirements, and lead IT-driven process improvements at the Americas Headquarters in Greenville, NC or Berea, KY.

The role requires strong analysis, project management, and cross-functional collaboration to deliver practical, tested solutions that align with business objectives. Hybrid or on-site work options are available as described in the offer.

Qualifications

• Partner with business teams to understand needs and translate goals into project requirements.
• Lead project planning, define scope, and track progress for timely delivery.
• Collaborate with technical teams to test and implement changes.
• Communicate updates and risks clearly to stakeholders.

Responsibilities

• Understand day-to-day business needs and identify process improvements.
• Define project scope, priorities, and track progress.
• Coordinate with business partners and technical teams.
• Test, validate, and implement system or process changes.
• Communicate status, risks, and next steps to the team.

Skills

Clear communication

Organized

Collaborative

Curious & solutions-oriented

Adaptable

Business analysis

Requirement gathering

Stakeholder management

Problem solving

Audit/compliance understanding

Education

Bachelor’s degree in Computer Science or related field

Associate’s degree in related field

12+ years of experience in lieu of degree

Tools

IBM iSeries

RPG programming

Microsoft Office

Job description

Job Title

Business Analyst Lead

Job Category

Information Technology

Job Description

What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Business Analyst Lead based at our America’s Headquarters in Greenville, NC or our manufacturing plant in Berea, KY.

What You Will Do

• Partner with business teams to understand day-to-day needs, identify process improvements, and translate goals into clear project requirements.
• Review current workflows, gather stakeholder input, and recommend practical solutions that support business objectives.
• Lead project planning and coordination, including defining scope, setting priorities, tracking progress, and helping ensure work is completed on time.
• Work closely with technical teams and business partners to test, validate, and implement system or process changes.
• Communicate updates, risks, and next steps clearly while supporting team members, removing roadblocks, and keeping projects aligned with user needs.

Who You Are

• Clear communicator who can explain ideas, updates, and next steps in a way that is easy for both technical and non-technical audiences to understand.
• Highly organized, with the ability to manage competing priorities, track details, and keep work moving forward.
• Collaborative relationship-builder who works effectively with business partners, technical teams, and stakeholders.
• Curious and solutions-oriented, with the ability to ask thoughtful questions, understand problems, and recommend practical improvements.
• Adaptable and comfortable navigating change, shifting priorities, and solving problems in a fast-paced environment.

What You Will Need

• Bachelor’s degree in Computer Science or a related field with 5+ years of experience
• Associate’s degree in a related field with 10+ years of experience
• 12+ years of experience in lieu of degree

Skills, Experience & Abilities

• Working knowledge of IBM iSeries environments, including navigation and use of common system functions and utilities.
• Ability to review and understand RPG programs to support business analysis activities, impact assessments, requirements validation, and troubleshooting discussions with technical teams.
• Experience reviewing and interpreting job schedules, batch processes, and dependencies to understand business workflows and identify potential impacts of system or process changes.
• Project management skills, including creating work plans, defining scope, managing task dependencies, and tracking progress against timelines.
• Understanding of the system development life cycle, including requirements gathering, testing, implementation, and post-launch support.
• Business process improvement experience, including reviewing workflows, identifying gaps, and recommending practical solutions.
• Business analysis skills, including gathering stakeholder input, documenting requirements, validating needs, and translating business goals into actionable plans.
• Experience supporting audit, compliance, or policy-related requirements within business or technology projects.
• Proficiency with common business technology tools, including Microsoft Office applications and systems used for documentation, reporting, and communication.
• Ability to understand general business processes and connect them to system, process, or project requirements.

Who We Are

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What We Offer

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

1-10%

Primary Location

HY US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled