Workforce Management Analyst - Phlebotomy

QUEST DIAGNOSTICS INC; Northern (KY); Hybrid; USD 89,000 - 103,000; Full time

Job summary

Quest Diagnostics Inc is seeking a Workforce Management Analyst – Phlebotomy in West Hills, CA. The role focuses on analyzing staffing trends, creating forecasts, and optimizing staffing resources to support patient care.

The position requires a state phlebotomy license and offers data-driven responsibilities, dashboards, and reporting to inform staffing decisions and improve PSC performance.

Qualifications

• State phlebotomy license required.
• Experience with staffing analytics and forecasting is preferred.
• Ability to analyze data and communicate insights.

Responsibilities

• Analyzes staffing data to identify trends, insights and areas for improvement.
• Creates reports and dashboards to communicate findings and support decisions.
• Monitors real time data to forecast resource needs and optimize staffing.

Skills

Phlebotomy license

Forecasting

Data analysis

Job description

Job Description

This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV).

Workforce Management Analyst - Phlebotomy - West Hills, CA, Monday to Friday, 4:00 AM to 12:30 PM

Pay range: $88,540 - $102,520 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The Workforce Management Analyst is responsible for analyzing staffing trends and creating forecasts to optimize staffing resources. Makes recommendations based on data that support business objectives.

Responsibilities

Analysis/reporting

Analyzes historical staffing data to identify trends, insights and areas for improvement. Creates process maps, reports and dashboards to communicate findings and implement solutions.

Forecasting resource needs

Monitors real time data including appointment utilization to ensure optimal PSC performance. Build plans to address gaps in staffing levels for optimal resource allocation. Partners with supervisor/manager to develop justification for additional staff based on patient volume and