Workforce Management Scheduler - Phlebotomy

Quest Diagnostics Incorporated; Twinsburg (OH); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Well-being programs

Vacation & PTO

401(k) with company match

Employee stock purchase plan

Life and disability insurance

Job summary

Quest Diagnostics Incorporated in Twinsburg, OH is seeking a Workforce Management Scheduler for Phlebotomy, Monday to Friday 3:30 AM to 12:00 PM with rotational weekends. You will coordinate staff coverage, import schedules, and optimize resources to ensure PSC and IOPs are staffed.

The role requires a high school diploma, 2+ years related experience, and strong proficiency with staffing tools and Microsoft Office. Travel up to 25% and competitive benefits are included.

Qualifications

• High School diploma or equivalent.
• Minimum 2+ years of experience in related field.
• Strong knowledge of staffing tools.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word).

Responsibilities

• Coordinate staffing; import schedules and assign employees to locations/shifts.
• Track attendance, enter scheduling data, and analyze attendance trends.
• Collaborate with supervisors on rotations and update clients about staffing.
• Monitor patient wait times and adjust staffing to optimize availability.

Skills

Staffing tools

Microsoft Office

Prioritization & planning

Attention to detail

Education

High School Diploma or Equivalent

Job description

Workforce Management Scheduler - Phlebotomy - Twinsburg, OH, Monday to Friday, 3:30 AM to 12:00 PM, with rotational weekends

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Pay range: Minimum of $22.65+ per hour

Benefits information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.

Responsibilities

Team Coordination

• Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources.Manages daily absences and coordinates float coverage to fill uncovered shifts.

Organizational Skills/attention to detail/data analysis

• Codes employee's absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.

Communication/collaboration

• Works closely with supervisors/managers on weekday & Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.

Problem solving/Decision Making

• Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate

Qualifications

Required WorkExperience

• High School diploma or equivalent.

Skills

• Strong knowledge/proficiency of staffing tools
• Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)
• Ability to prioritize, plan and organize
• Attention to detail

Required:

• Travel up to 25%
• High School Diploma or Equivalent
• Atleast 2+ years of experience in related field

Education

• High School Diploma or Equivalent (Required)

Work Requirements

• Travel Required

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.