Workforce Management Administrative Clerk

MGM Resorts; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Wellness incentive programs

Health & Income Protection Benefits

Discounts on hotel, dining, retail and

Free meals in employee dining room

Free parking

Networking opportunities

Volunteer opportunities

Other discounts with partners

Job summary

MGM Resorts International in Detroit, Michigan, is hiring a Workforce Management Administrative Clerk to support internal guests with professional, friendly service and to prepare and manage documents for scanning and retention. The role emphasizes accuracy, teamwork, and adherence to procedures in a fast-paced environment.

Ideal candidates have accounting or payroll/audit experience, casino-resort or SSC exposure, and strong communication skills to coordinate with multiple departments and

Qualifications

• At least 1 year of accounting, payroll or audit experience.
• Previous experience in a casino resort or Financial Shared Services Center is preferred.
• Strong teamwork and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to handle high-stress, high-volume environments and multitask.

Responsibilities

• Sort and prepare documents for scanning and removal of staples, clips, and bands.
• Index employee records in the Perceptive scanning system and verify legibility.
• Organize and file documents to be scanned.
• Maintain retention data and destruction schedules in the system.
• Provide feedback to departments when retention procedures are not followed.
• Foster effective communication and strong relationships with internal customers and meet their requirements.

Skills

Accounting experience

Payroll/audit experience

Team player

Communication skills

Ability to work under pressure

Shift flexibility

Job description

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Workforce Management Administrative Clerk, you will play a key role in setting the stage for an exceptional guest experience by providing top-tier assistance to our internal guests in a professional and friendly manner. By understanding each guest's unique needs and stories, you will deliver memorable experiences that leave a lasting impression. Your dedication to excellent service will ensure that every interaction is positive and meaningful.

THE DAY-TO-DAY:

• Sort and prepare documents for scanning, removing staples, paperclips and rubber bands and unfolding, straightening, and combining forms as needed
• Index each employee record document in the Perceptive scanning system, which includes, but is not limited to verify that images are correct, legible, and accounted for
• Responsible for organization and filing of documents to be scanned
• Organize documents and updated/maintain retention data within the system utilized by the company, ensuring destruction schedules are adhered to
• Provide feedback to departments when the document retention program is not followed in accordance with company procedures
• Promote, develop, and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met

THE IDEAL CANDIDATE:

• At least one (1) year of accounting, payroll/audit experience
• Previous experience working in a similar casino resort or Financial Shared Services Center setting
• Strong team player that has a direct approach and is solution oriented
• Good communication skills and demonstrate ability to resolve all situations in a professional manner
• Ability to work in a high stress, high volume and fast paced environment managing multiple tasks, projects, and personnel simultaneously
• Work varied shifts, including weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14592