Workforce Development Specialist

The Arc Baltimore; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Flexible Spending Accounts ( FSAs )

Life insurance

403(b) plan with employer match

Employee Assistance Program (EAP)

Tuition Reimbursement

Employee discount program

Job summary

The Arc Baltimore is seeking a Workforce Development Specialist to help job seekers identify skills, preferences, and barriers, and to build strong employer relationships in the community. This role follows a holistic, person-centered, employment-first approach to securing competitive employment for adults with developmental disabilities.

The Arc Baltimore offers a comprehensive benefits package and supports ongoing training, with duties including outreach, informational interviews, and

Qualifications

• Must be at least 20 years old.
• High school diploma or GED required.
• Must have a valid driver’s license and meet agency driving requirements.
• Must have reliable transportation and be able to transport people supported in a personal vehicle.
• Excellent written and oral communication skills in a business setting.
• Ability to multi-task, stay organized and work independently with minimal supervision.
• Intermediate knowledge of Microsoft Office and strong internet search skills.

Responsibilities

• Target and identify business types to contact based on job seekers’ needs and interests.
• Maintain updated information on local businesses, jobs, and locations.
• Conduct informational interviews with new employers.
• Timely and accurate data entry and reporting.
• Develop and deliver presentations to job seekers, parents, advocacy groups, and employers; attend networking events.
• Consult with businesses on disability issues and discuss accommodations.
• Utilize social and traditional media to pursue partnerships; assist in job applications and interviews.
• Coordinate discovery meetings; define ideal employment conditions, learning style, and support needs.
• Complete vocational profiles and coordinate employment-focused activities in the community.
• Identify job carving and job restructuring opportunities; develop employment proposals.
• Ensure milestones are documented according to guidelines and communicate with employers about partnerships.
• Represent The Arc Baltimore professionally to employers, persons supported, families, and funding sources.
• Complete required trainings and perform other duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Teamwork

Education

HS diploma or GED

Associate degree (preferred)

Tools

Microsoft Office

Internet search

Job description

Brief Description

Competitive employment takes place in an integrated community setting and is the preferred outcome for working‑age adults with developmental disabilities. The Arc Baltimore's Workforce Development Specialist (WDS) utilizes a holistic, person-centered, and employment‑first approach to help the job seeker identify their skills, strengths, preferences, and any barriers to employment. Through comprehensive job development, the WDS should be able to help the job seeker secure competitive employment by answering the following questions:

• What skills and interests can you discover by seeing the persons supported perform everyday activities at home and in the community?
• What are the ideal conditions of employment?
• What are the important support considerations?
• What environment fits best and who else can help?

Our Mission

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Who We Are

Since 1949, The Arc Baltimore has been an indispensable resource, providing employment training and support, day and residential services, family support and education, treatment foster care, assistive technology services, respite care, public policy advocacy, and information and referrals. The Arc Baltimore’s full and part‑time employees provide services at people's homes, places of employment, day centers, and neighborhoods.

What We Offer

A generous benefits package including:

• 8 Holidays, 15 Vacation days, 9 Sick and Safe Leave days
• Single and family medical, dental, and vision coverage
• Health and Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Accident and Hospital Indemnity insurance
• Short‑Term Disability (STD) and Long‑Term Disability (LTD)
• Life insurance (Employee, Spouse, Children)
• 403(b) plan with employer match available after 1 year
• Employee Assistance Program (EAP) and Health and Wellness package
• Legal Assistance and Pet plans
• Tuition Reimbursement
• Employee Discount Program

Job Responsibilities

• Target and identify types of businesses to contact based on the needs and interests of job seekers.
• Maintain updated information on new area businesses, types of jobs available, and locations of job sites within the community.
• Conduct informational interviews with new employers.
• Timely and accurate data entry and reporting.
• Develop and deliver presentations to persons supported and/or parent groups, advocacy groups, local civic organizations, service providers and employers. Attend a minimum of two networking events per month.
• Serve as a consultant to businesses on disability issues.
• Utilize social media and electronic media, as well as traditional job search resources to pursue new partnerships. Assist in completing job applications, arranging job interviews, working interviews and job sampling.
• Coordinate and facilitate discovery meetings. Define the job seeker’s ideal conditions for employment, learning style, and support needs.
• Complete a vocational profile that provides a descriptive picture of the job seeker. Coordinate employment focused activities in the community (e.g., informational interviews, job shadowing).
• Identify and recommend job carving and job restructuring options.
• Develop customized employment proposals based on business and job seeker preferences (potential task list, cost savings analysis, tailored resume/portfolio), and negotiate accommodations and job details such as hours, tasks, wages, work area, breaks, orientation, training and supports.
• Ensure that all milestones are met and properly documented according to the guidelines set by DDA.
• Communicate periodically with employers to help ensure employer satisfaction and review partnership for additional employment opportunities.
• Represent The Arc Baltimore in a professional manner to all employers, persons supported by The Arc Baltimore and their families, care providers, funding agencies, referral sources and the community always.
• Complete all agency required trainings.
• Perform other duties as assigned by supervisor.

Qualifications – Required

• Must be at least 20 years of age.
• High school diploma or GED required.
• Must also have a valid driver’s license (not provisional) and meet the agency’s driving requirements.
• Must have reliable transportation and be able to transport people supported in personal vehicle.
• Must demonstrate excellent professional written and oral communication skills within a business setting. Effective resume writing is a must.
• Ability to multi‑task, possess outstanding organizational and time management skills, and work independently to carry out responsibilities with minimal direct supervision.
• Intermediate knowledge of Microsoft Office products and advanced usage of internet search engines.

Qualifications – Preferred

• Three years’ experience working with people with developmental disabilities.
• Five years’ experience in human services or sales/business field. Associate’s degree with three years’ experience in human services or sales/business field is preferred.
• Experience working with persons facing barriers to employment, preferably within a placement agency.
• Sales, marketing and/or human resources experience preferred.
• The ability to research and analyze current labor trends is a plus.

Knowledge, Skills and Abilities

• Excellent oral and written communication skills required.
• Intermediate computer skills required.
• Outstanding organizational and time management skills required.
• Must work effectively within a team environment.

Working Conditions

• Flexible work hours are required.
• Some evenings, weekends and holidays.
• Valid driver’s license and clean driving record.
• Must be available by use of a personal cell phone, cell phone stipend.

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.