Day Services Support Specialist II - Dundalk Day Center

The Arc Baltimore; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health and dependent care flexible spending accounts (FSAs)

Tuition reimbursement

Employee assistance program (EAP)

Job summary

The Arc Baltimore is seeking a Day Services Support Specialist II, responsible for facilitating community-based activities for individuals with developmental disabilities. The role involves supporting individuals during fitness classes, art projects, and vocational exploration to encourage inclusion and independence.

Qualifications include a high school diploma or GED, a clean Maryland driver's license, and a desire to empower clients through planned community engagement. A generous benefits package and collaborative work environment are offered.

Qualifications

• High school diploma or GED required.
• At least 20 years of age.
• Valid Maryland driver’s license with a clean driving record.

Responsibilities

• Support individuals to lead fulfilling lives with dignity and respect.
• Assist in achieving goals based on Person-Centered Plans.
• Complete daily documentation related to activities and progress.
• Provide personal care assistance as needed.
• Drive agency or personal vehicle to transport individuals.

Skills

Excellent oral and written communication skills

Outstanding organizational and time-management skills

Ability to work effectively within a team environment

Computer skills required

Knowledge of iCM platform

Education

High school diploma or GED

Job description

Brief Description

The Day Services Support Specialist II (DSSS II) facilitates community-based activities and provides support and advocacy for people with developmental disabilities participating in The Arc Baltimore’s Day Services program. The Role leverages planned outings and activities—such as fitness classes, museum visits, art classes, and career exploration—to maximize community participation, inclusion, and independence. The specialist may work independently with one person or a group and frequently interacts with families and team members.

Our Mission

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Who We Are

Since 1949, The Arc Baltimore has been a comprehensive resource offering employment training, day and residential services, family support, treatment foster care, assistive technology, respite care, public policy advocacy, and information referral. Our full- and part‑time staff provide services in homes, workplaces, day centers, and neighborhoods.

What We Offer

A generous benefits package includes:

• 8 holidays, 15 vacation days, 9 sick and safe leave days
• Single and family medical, dental, and vision coverage
• Health and dependent care flexible spending accounts (FSAs)
• Voluntary accident and hospital indemnity insurance
• Short‑term and long‑term disability insurance
• Life insurance (employee, spouse, children)
• 403(b) plan with employer match available after 1 year
• Employee assistance program (EAP) and health and wellness package
• Legal assistance and pet plans
• Tuition reimbursement
• Employee discount program

Job Responsibilities

• Support people to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships, ensuring dignity and respect.
• Provide guidance and support for successful participation in chosen activities and achievement of goals based on Person‑Centered Plans.
• Complete accurate and quality daily documentation and reporting related to supported individuals’ activities and goal progress.
• Provide personal care assistance as needed.
• Participate in the development of Person‑Centered Plans by communicating preferences, strengths, needs, and barriers to teams.
• Provide, monitor, and maintain a safe work environment.
• Provide behavioral support and medication administration, if appropriate, per the supported person’s plan.
• Drive an agency vehicle or personal vehicle as appropriate to transport people to activities or for agency business needs.
• Ensure monthly vehicle logs and mileage forms (if applicable) are completed and submitted on schedule.
• Complete and maintain all agency‑required training per guidelines.
• Perform other duties as assigned by supervisor.

Qualifications

Required

• High school diploma or GED.
• Independent and self‑directed.
• At least 20 years of age.
• Valid Maryland driver’s license with a clean driving record and at least three years of driving experience.
• Attend all meetings and trainings as required.

Preferred

• Two or more years of experience working with adults with developmental disabilities.
• CMT certification desirable.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Outstanding organizational and time‑management skills.
• Ability to work effectively within a team environment.
• Computer skills required.
• Knowledge of iCM platform.

Working Conditions

• Position requires frequent standing.
• Driving and transporting people is a significant part of this position.
• Hours of operation: Monday – Friday, 8:00–4:00 pm (schedule flexibility may be required).
• Some lifting up to 50 lbs.

Equal Employment Opportunities

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.