Workforce Development Program Manager

ZipRecruiter; Boston (MA); On-site; USD 76,000 - 86,000; Full time

Job summary

A leading company in Boston seeks a Workforce Development Program Manager who will design and implement dynamic programs to empower individuals and transform lives through impactful career support. The role involves leading initiatives, managing data-driven strategies, and fostering partnerships to enhance individuals' economic growth. Join a dedicated team committed to diversity and community impact.

Benefits

Health insurance

Flexible hybrid work environment

Vacation and paid holidays

403(b) retirement plan

Professional development opportunities

Qualifications

• 4+ years of program management experience.
• Experience in career planning and job readiness training.
• Strong project and time management skills.

Responsibilities

• Lead and design workforce initiatives in high-growth sectors.
• Conduct intake assessments and create Individual Development Plans.
• Coordinate impactful workshops on job readiness topics.

Skills

Project Management

Communication

Relationship Building

Multilingual Proficiency

Education

Bachelor's Degree or equivalent experience

Tools

Salesforce

Microsoft Office

Asana

Job description

Job Description

About the Role

Are you passionate about creating pathways to high-growth, sustainable careers? Do you thrive on building partnerships, empowering individuals, and driving impactful workforce programs? If so, we’re looking for you to join our team as a Workforce Development (WFD) Program Manager!

As the WFD Program Manager, you’ll play a pivotal role in delivering dynamic workforce programs that equip participants with the tools and support needed for long-term success. Reporting to the Director of Workforce Development, you’ll lead and facilitate workshops, foster employer and community partnerships, and manage data-driven program strategies. Your work will directly transform lives, whether guiding job seekers through career transitions or piloting innovative training initiatives. If you’re driven to make a difference and ready to play an impactful role in improving individuals' economic growth, we encourage you to apply today!

What you can expect to do in the role

• Lead Innovative Programs: Design and implement workforce initiatives such as job readiness training and career placement services in high-growth sectors like green jobs, life sciences, and healthcare.
• Empower Participants: Conduct intake assessments and create Individual Development Plans (IDPs) to support clients in achieving their career goals.
• Deliver Impactful Workshops: Coordinate and facilitate engaging sessions on job readiness topics such as resume building, interview prep, and career planning.
• Build Partnerships: Develop and expand relationships with employers, community organizations, and industry leaders to unlock training and employment opportunities.
• Manage Data with Precision: Utilize tools like Salesforce to track progress, measure outcomes, and enhance program effectiveness. Collaborate with the Director of WFD and team members to develop surveys to measure participant progress and use data to refine programs.
• Promote and Advocate: Coordinate and participate in outreach events and collaborate with communications teams to raise visibility for our workforce programs.

What we are looking for (Required Qualifications)

• A commitment to supporting all community members.
• 4+ years of program management experience with a proven ability to track, report, and meet grant deliverables and KPIs aligned with program goals and funder requirements.
• Experience in career planning and job readiness training for varied audiences.
• Demonstrated experience with conducting intake interviews, creating IDPs, reviewing resumes, and facilitating workshops on resume writing, interview preparation, and job search strategies.
• Strong project and time management skills, with the ability to juggle multiple priorities seamlessly in a hybrid environment.
• Proficiency in maintaining accurate and confidential client records through CRM systems (like Salesforce), Microsoft Office, and collaboration tools.
• A positive and collaborative mindset with excellent communication and relationship-building skills.
• Flexibility to work evenings, weekends, and travel locally as needed.

Skills and Experience

• Multilingual proficiency (e.g., Spanish, Haitian Creole, or Cape Verdean Creole).
• Knowledge of local communities like Dorchester, Roxbury, and Mattapan.
• Case management experience.
• Familiarity with apprenticeship and certification pathways.
• Experience with project management tools, like Asana.

Other important details

• Don’t be discouraged from applying if you don’t “check all the boxes.” We appreciate the uniqueness of candidates, and there is no “perfect" resume!
• Salary range: $76,500–$85,700.

Living Our Values

At DBEDC, our culture is grounded in shared values:

• Accountability: We take ownership of our words, actions, and their impacts.
• Curiosity: We ask questions, try new things, and learn from experience.
• Collaboration: We build trusting relationships internally and externally.
• Transparency: We communicate directly, honestly, and with clarity.
• Innovation: We embrace change, challenge convention, and adapt with intention.

Benefits

DBEDC proudly offers a total compensation package that supports your health, wellbeing, and work-life balance, including:

• Health and Wellness: Medical, dental, vision, FSA, and life insurance.
• Lifestyle and Perks: Perks at Work, flexible hybrid work environment.
• Time Off: Vacation, paid holidays, sick days, personal days, volunteer days.
• Future-Focused Benefits: 403(b) retirement plan with employer contribution.
• Professional Development: Workshops, conferences, training opportunities.

Join us and experience a workplace that values your wellbeing and success while building a brighter future for Dorchester and beyond!

About Dorchester Bay Economic Development Corporation (DBEDC)

DBEDC is a Community Development Corporation and a certified CDFI, working to build a strong, thriving, and diverse community in Boston’s North Dorchester and Roxbury neighborhoods since 1979. We develop and preserve housing, create economic opportunities, and build community through organizing and civic engagement.

We are committed to diversity and encourage applications from all backgrounds and experiences, including those from unconventional career paths and lived experiences. Together, we aim to reflect and celebrate the vibrancy of the communities we serve.