Workforce Development Admin Lead

ADP, Inc.; Portland (OR); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401K match

Paid time off

PSLF eligibility

Free Fitbit

Job summary

Lines for Life is seeking a Workforce Development Administrative Supervisor in Portland to oversee the Crisis Lines Workforce Development program, including recruitment, scheduling, and intern supervision. The role blends administrative and clinical duties to support program goals and participant wellbeing.

You will manage volunteer training, keep program content up-to-date, and collaborate with program staff to ensure accurate records and efficient operations.

Qualifications

• Graduate degree and two years post-graduate work experience.
• Ability to coordinate complex schedules and prioritize needs.
• Excellent verbal and written communication skills; able to use social media effectively.
• Ability to supervise staff and provide constructive feedback.
• Strong networking and recruiting skills.

Responsibilities

• Support Workforce Development program operations and administration.
• Manage volunteer orientation, interviews, and background checks with program staff.
• Maintain digital and physical program content (training websites, manuals, newsletters).
• Develop volunteer schedules and handle long-term scheduling changes.
• Prepare for new volunteer training cohorts and tracking progress.
• Maintain program records and use systems to track progress and collaborate on projects.
• Monitor training completion and annual requirements.
• Provide clinical/supervisory support when supervisors are unavailable.
• Assist with in-office logistics and space coordination.
• Demonstrate Lines for Life culture in line with organizational goals.
• Support volunteers and staff in following program policies and procedures.
• Participate in recruitment, retention, and recognition activities.

Skills

Schedule coordination

Verbal and written communication

Supervision & feedback

Networking & recruiting

Web-based tools

Education

Graduate degree

Tools

Scheduling software

EHRs

Project management tools

Job description

Lines for Life is seeking a Workforce Development Administrative Supervisor in Portland to oversee the Crisis Lines Workforce Development program, including recruitment, scheduling, and intern supervision. The role blends administrative and clinical duties to support program goals and participant wellbeing.

You will manage volunteer training, keep program content up-to-date, and collaborate with program staff to ensure accurate records and efficient operations.