Workforce Consultant

KellyOCG; Moline (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

Kelly Services seeks a Talent Supply Chain Consultant to manage daily talent operations for a major client in the Quad Cities area. You will coordinate intake, postings, and resume reviews while ensuring accurate billing and efficient resource allocation.

You will analyze performance data, maintain VMS systems, and collaborate with cross-functional teams, PMO, and sales to drive client success. Travel to client sites may be required.

Qualifications

• 2+ years’ client services, staffing, or program management experience.
• Proficiency in vendor management/procurement technology tools (Fieldglass, IQN, Beeline, etc.)
• Strong analytical and reporting skills; MS Office applications required (Excel, Teams, Outlook)

Responsibilities

• Manage daily talent supply chain activities for assigned client location(s).
• Analyze Talent Community and Team Performance data; present key VMS stats to leadership and support improvements.
• Administer VMS and associated talent technologies; provide updates and user support.
• Act as liaison to PMO; identify efficiency opportunities and coordinate between teams.
• Support sales and implementation with data, presentations, and direct sourcing launches.
• Conduct audits to ensure onboarding, correct billing, and resource allocation.
• Build and nurture relationships with client stakeholders, hiring managers, and internal teams.

Skills

Client services

Staffing

Program management

Relationship management

Cross-functional collaboration

Communication

Presentation

Customer service

Analytical skills

MS Office

Tools

Fieldglass

IQN

Beeline

MS Office (Excel, Teams, Outlook)

Job description

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Role Overview

Our Talent Supply Chain Consultant (TSCC) is a key component to the continued growth of our Managed Service Provider (MSP) solution. This role ensures high-touch relationship management, reporting, and process excellence to deliver superior workforce solutions to our clients.

This role supports Kelly's Direct Sourcing program for a major client in the Quad Cities area, partnering with local and remote team members to optimize operations and foster best-in‑class client relationships.

This is a new position, created to add capacity and support as the business grows in scale and complexity.

Key Responsibilities

• Managing daily talent supply chain activities for assigned client location(s), including intake, job posting, resume review, and supporting ongoing workforce operations.
• Analyzing and reporting on Talent Community and Team Performance data; presenting key VMS stats to leadership and supporting continuous improvement.
• Administering VMS and associated talent technologies, including updates, edits, and user support.
• Acting as a liaison to the Program Management Office (PMO), identifying and driving efficiency opportunities and supporting coordination between teams.
• Supporting sales and implementation by collecting business data, preparing presentations, and ensuring consistency in direct sourcing launches and client education efforts.
• Conducting audits to ensure smooth onboarding, correct billing for placed talent, and the proper allocation of team resources.
• Building and nurturing relationships with client stakeholders, hiring managers, and internal teams through ongoing site visits and communication.

• 2+ years’ client services, staffing, or program management experience, with proficiency in vendor management/procurement technology tools (Fieldglass, IQN, Beeline, etc.)
• Strong understanding of supply chain or workforce solutions principles, best practices, and trends
• Experience managing relationships and collaborating with cross-functional teams
• Effective communication, presentation, and customer service skills
• Strong analytical and reporting skills; familiarity with MS Office applications required (Excel, Teams, Outlook)
• Project management capability
• Willingness to work in or relocate to the Quad Cities area, and to travel to client sites as needed

Compensation - Review requirements (Pay Transparency)

Base compensation range: $60,000 - $70,000, depending on experience.

Final compensation will be determined based on skills, experience, and hiring manager decision.

Total compensation package and benefits are tailored to each employee’s holistic well-being. Explore our range of benefits for full-time employees at: [1] Kelly Services | People (benefitsatkelly.com)

Equal Opportunity Statement

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.