Workforce Analytics & Process Improvement Analyst

Hyster-Yale Materials Handling; Avon (IN); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Hybrid work option

Tuition reimbursement

Medical, dental, vision, and life保险

Profit sharing and 401(k)

Job summary

Hyster-Yale Materials Handling, Inc. is seeking a Workforce Management Process Analyst based in Avon, IN, with occasional travel to Danville, IL. The role supports the workforce management system and partners with operations leadership to boost productivity and resource utilization.

The ideal candidate will develop labor standards, conduct time studies, and maintain process maps, data, and reporting. Strong analytical, communication, and training skills are essential for success.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or Supply Chain preferred.
• 8–10 years of equivalent industry experience may be considered in lieu of a degree.
• 4–6 years experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Responsibilities

• Maintain and support the workforce management system and partner with operations leadership to improve productivity and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify labor and process improvement opportunities.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data including job codes, equipment information, security access, schedules, and related files.
• Validate labor standards and recommend corrective actions when changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and efficiency.
• Evaluate labor adjustment requests and ensure data accuracy and consistency.

Skills

Warehouse operations

Data analysis

Process improvement

Analytical skills

Reporting tools

Communication

Education

Bachelor's degree in Industrial Engineering / Operations Management / Supply Chain

Tools

Reporting tools

Job description

Hyster-Yale Materials Handling, Inc. is seeking a Workforce Management Process Analyst based in Avon, IN, with occasional travel to Danville, IL. The role supports the workforce management system and partners with operations leadership to boost productivity and resource utilization.

The ideal candidate will develop labor standards, conduct time studies, and maintain process maps, data, and reporting. Strong analytical, communication, and training skills are essential for success.