Workforce Advisor (Universal Services)

JEVS Human Services; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Job summary

JEVS Human Services is seeking a Workforce Advisor for the Suburban Station CareerLink in the Philadelphia area. The position is on-site, full-time (35 hours per week), and focused on helping individuals enter or re-enter the local workforce.

The role emphasizes case management, client assessments, and collaboration with partner organizations to connect job seekers with resources and employment opportunities. On-site responsibilities and strong community engagement are central to this opening.

Responsibilities

• Build relationships with county assistance offices, community agencies, mental health and alcohol/drug organizations and other partners.
• Provide case management to assigned caseload; document notes and follow-up services for employment, retention and termination; promote center services.
• Collaborate with the Integrated Job Development Team to transition customers to appropriate employment.
• Assist customers with welcome, skills and employment functions; aid registration for JobGateway.
• Offer job-finding and skill development advice to help customers become more competitive in the job market.
• Develop customized job search plans for each job seeker.

Job description

When you love what you do, it’s not a job—it’s a calling. At JEVS, we help the people we serve lead self-determined, connected, and fulfilling lives that strengthen themselves, their families, and their communities. Our team is more than 1,500 strong, serving the Greater Philadelphia community for over 85 years. Our programs are designed to help individuals gain independence and economic security. We believe everyone deserves access to jobs, educational opportunities, and vital services.

Currently we have an exciting opportunity within the Suburban Station CareerLink as a Workforce Advisor. This is your opportunity to help provide no-cost services that help individuals successfully enter or re-enter the local workforce.

This role, you will be on-site in our Suburban Station office. This position is full time, 35 hours per week.

Key Responsibilities

• Network and establish working relationships with appropriate personnel at the County Assistance Offices, Community Agencies, Mental Health and Drug and Alcohol Organizations and other agencies as needed.
• Provide case management to assigned caseload; complete case notes and follow up services regarding employment, retention and termination; recommend, promote and schedule Center services for customers
• Work with the Integrated Job Development Team and its job developers to transition customers to appropriate employment
• Assist all Center customers in any of the welcome, skills and employment functions; assess each person’s proficiency with using computers, assist in registration for JobGateway
• Provide advice to customers on job finding and skill development to assist customer with becoming more competitive in the job market
• Develop customized job search plan for each job seeker assigned.
• Other duties as assigned